Outlet Manager

DABBA STREET PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dynamic food outlet in Singapore is seeking an Outlet Manager to lead a team in delivering high-quality food. The ideal candidate will have prior supervisory experience in F&B and demonstrate strong leadership skills. This role includes responsibilities such as team management, staff training, and enhancing customer experience while enjoying competitive pay and benefits.

Benefits

Growth opportunities

Training and development

Free food

Health benefits

Flexible schedules

Qualifications

• Prior F&B supervisory experience is preferred.
• Strong leadership and communication skills.
• Passion for customer service and operations.
• Willingness to learn and take on new challenges.

Responsibilities

• Lead the team to enhance outlet performance and customer experience.
• Provide feedback to the Area Manager regarding outlet activities.
• Forecast resource and manpower needs, planning weekly schedules.
• Manage staff grievances, conflicts, and disciplinary actions.
• On-the-job training for new employees.
• Motivate and train team members to foster morale.
• Cook and assemble food items according to standards.

Skills

Leadership skills

Communication skills

Customer service passion

Operational knowledge

Job description

Are you passionate about cooking and delivering high-quality food in a fast-paced environment?

Join the DABBAteam as an Outlet Manager! We’re looking for motivated individuals who thrive in a fast-food environment and want to be part of a growing, dynamic brand.

Why Join Us?

• Growth Opportunities: We believe in promoting from within, so you’ll have the chance to grow in your career with us.

• Training and Development: Receive on-the-job training to enhance your skills and expand your knowledge of kitchen operations.

• Fun, Fast-Paced Environment: Work in a high-energy, team-oriented kitchen where your contributions are valued.

• Competitive Pay & Benefits: Enjoy a competitive salary package with performance-based bonus, along with free DABBA food, health benefits, and more.

• Work-Life Balance: Flexible schedules to accommodate your personal life while working in a fast-paced kitchen.

What You’ll Do:

• Lead the team in implementing changes to enhance outlet performance and customer experience, ensuring staff readiness to manage crisis effectively. Ensure the outlet's functionality and equipment are maintained optimally.

• Provide comprehensive and timely feedback to the Area Manager regarding outlet activities, achievements, challenges, and recommendations for improvement.

• Forecast resource and manpower needs, planning weekly schedules based on business requirements.

• Manage staff grievances, conflicts, and disciplinary actions, escalating when necessary to the Area Manager/HR.

• On-the-job training for new employees.

• Lead, motivate, and train team members, fostering morale and facilitating succession planning.

• Cook and assemble food items according to our standards and recipes to ensure consistency and excellence.

What we're looking for:

• Prior F&B supervisory experience is preferred.

• Strong leadership and communication skills.

• Passion for customer service and operations.

• Willingness to learn and take on new challenges.