Outlet Laundry Service Specialist

FOR THE LOVE OF LAUNDRY PTE. LTD.; Singapore; On-site; SGD 25,000 - 30,000; Full time

Job summary

FOR THE LOVE OF LAUNDRY PTE. LTD. is seeking a Branch Executive to join our Singapore retail outlets. You will assist customers with laundry and dry-cleaning orders, process payments, and help keep the outlet organized.

Based at a local outlet, you’ll work independently, provide friendly service, and participate in the daily running of the store. Training will be provided to help you succeed. The role suits someone who enjoys serving customers and taking pride in accuracy and tidiness.

Qualifications

• Minimum GCE ‘N’ / ‘O’ Level or equivalent.
• Able to speak and write in good English.
• Friendly, polite, and well-groomed.

Responsibilities

• Serve customers at the outlet in a friendly and professional manner
• Receive garments from customers and return completed orders
• Check garments, tag items, and enter order details into the system
• Handle customer questions through walk-in, phone, WhatsApp, or email
• Collect payments by cash, credit card, or other cashless payment methods
• Keep the outlet clean, tidy, and presentable
• Register new customers and update customer details in the system
• Work with the factory and customer service team when there are customer issues
• Make sure daily sales, payments, and documents are accurate

Skills

Customer service

Friendly demeanor

Computer literacy

Education

GCE 'N' / 'O' Level

Job description

FOR THE LOVE OF LAUNDRY PTE. LTD. is seeking a Branch Executive to join our Singapore retail outlets. You will assist customers with laundry and dry-cleaning orders, process payments, and help keep the outlet organized.

Based at a local outlet, you’ll work independently, provide friendly service, and participate in the daily running of the store. Training will be provided to help you succeed. The role suits someone who enjoys serving customers and taking pride in accuracy and tidiness.