Laundry Operations Team Lead

SHENG SHI CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

SHENG SHI CONSULTANCY PTE. LTD. is seeking a laundry attendant/team lead to manage daily washing, drying and pressing tasks. You will sort, inspect, and treat garments, ensuring items are clean, pressed, and returned to guests according to policy.

You will also train new attendants, supervise the laundry area, manage inventory, and handle guest inquiries with a focus on service quality.

Responsibilities

• Collect dirty garments from client changing room and distribute clean garments into their specific individual pigeon in a timely and efficient manner in accordance with the established company's policies and procedures.
• Operate washing machines, dryers, and pressing machines.
• Load and unload laundry from machines in a timely and efficient manner.
• Adjust machine settings based on fabric type and load size.
• Sort clothing, shoes, and other laundry items by color, fabric, and washing instructions
• Identify items that require special treatment or repair /sewing.
• Inspect laundry for stains, tears, or damage and report these to supervisors/clients.
• Apply appropriate stain removers or special washing techniques.
• Safely use detergents, bleaches, fabric softeners, and other chemicals.
• Follow all safety protocols for handling chemicals and machines.
• Ensure the laundry area is clean and organized at all times.
• Regularly clean and maintain laundry machines and related equipment.
• Fold and press laundered items neatly and according to company standards.
• Ensure linens and clothing are wrinkle-free and well-presented.
• Anticipating and responding to customers' queries, concerns, and complaints.
• Tracking which items belong to whom.
• Keeping an updated inventory of laundry detergents and sewing kits.
• Train and coach new laundry attendants.
• Assist with the efficient running of the laundry section as a Team Lead.
• Ensure lost and found items are properly documented and arrange for them to be returned to guest

Job description

SHENG SHI CONSULTANCY PTE. LTD. is seeking a laundry attendant/team lead to manage daily washing, drying and pressing tasks. You will sort, inspect, and treat garments, ensuring items are clean, pressed, and returned to guests according to policy.

You will also train new attendants, supervise the laundry area, manage inventory, and handle guest inquiries with a focus on service quality.