Outbound Data Collection Analyst- Up to S$5,000, till Dec 2025 (Renewable)

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a detail-oriented professional to join their team in Singapore. In this role, you will make outbound calls to gather critical information, analyze data trends, and prepare insightful reports for stakeholders. Your ability to communicate effectively and build rapport will be essential in ensuring a positive experience for participants. This position offers a unique opportunity to drive improvements through data analysis while adhering to the highest standards of confidentiality and ethics. If you are passionate about data and have a knack for B2B business development, this is the perfect opportunity for you.

Qualifications

• 2-4 years of experience in B2B Business Development and Account Management.
• Detail-oriented and meticulous in handling tasks.

Responsibilities

• Make outbound calls to collect information based on project objectives.
• Analyze collected data to identify trends and insights for management.

Skills

B2B Business Development

Account Management

Data Analysis

Reporting

Communication Skills

Detail-oriented

Education

Diploma in related field

Tools

MS Word

MS Excel

Job description

Job Responsibilities:

• Make outbound calls to collect information from clients or participants based on specific project objectives and requirements.

• Accurately record and input all collected information into systems to ensure consistency and proper documentation.

• Analyze the collected data to identify trends, patterns, and insights that can drive data objective improvements and help meet project objectives.

• Prepare and present clear, concise reports on data findings and analysis, highlighting key trends and actionable insights for management and stakeholders.

• Establish rapport and build trust with participants during outbound calls, addressing any concerns and ensuring a positive experience.

• Ensure the accuracy and quality of the data collected, double-checking for errors or discrepancies, and ensuring all information meets company standards.

• Work closely with cross-functional teams to communicate insights and ensure that data findings are used effectively in decision-making.

• Provide suggestions for process improvements based on data analysis to optimize data collection efforts and enhance the efficiency of business operations.

• Adhere to legal, ethical, and company standards in all aspects of data collection and analysis, maintaining confidentiality and data security.

Requirements:

• Possess a Diploma in related field.

• At least 2 to 4 years’ experience in B2B Business Development and Account Management.

• Experience in managing large employees’-based accounts is advantageous.

• Proficient in MS Word, and Excel due to intensities in reporting and progress tracking requirements.

• Articulacy is imperative for day-to-day operations.

• Able to communicate effectively and manage different hierarchies in internal and external environment.

• Detail-oriented and meticulous in handling tasks.

• Selected applicants are required to complete a training course and passed the assessment tests before being deployed to operations.

IInterested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)