Outbound Call Agent [Bukit Merah | Call Centre] - SM09

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Une entreprise de services recherche un(e) Outbound Call Agent pour gérer les appels entrants et sortants concernant les paiements hospitaliers. Le candidat idéal doit avoir des compétences en service client et être à l'aise avec les applications Microsoft Office. L'expérience pertinente et un niveau d'éducation minimum de l'enseignement secondaire sont requis. Un salaire mensuel attractif de 2000 à 2800 SGD est proposé.

Qualifications

• Relevant experiences required.
• Proficient in Microsoft Office applications (MS Word & Excel).
• Must have higher secondary education or professional certification.

Responsibilities

• Handling inbound calls related to hospital bills.
• Making outbound calls to follow up on payment of hospital bills.
• Managing receivables and general customer service duties.
• Handling patient enquiries and providing billing information.

Skills

Communication Skills

Customer Service

Microsoft Office

Education

Higher secondary / Pre-U / A level / College

Professional Certificate or equivalent

Job description

Outbound Call Agent

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279