Order Management Coordinator (12 months) Up to $3800 | Office Hours

Private Advertiser; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the medical device industry is seeking an Order Processor to manage customer orders and ensure high levels of customer satisfaction. You will verify pricing, process orders using SAP or Oracle, and liaise effectively with various teams. Ideal candidates will have relevant experience and strong communication skills, plus a commitment to customer service excellence.

Qualifications

• 3 to 5 years of relevant experience in the medical device industry.
• Strong ability to verify pricing and manage order details accurately.
• Experience in order processing, tracking, and managing shipments is preferred.

Responsibilities

• Verify PO pricing and enter Sales Orders into SAP/Oracle.
• Monitor daily backlog status and customer orders effectively.
• Coordinate with Finance team for accurate invoicing.

Skills

Communication Skills

Order Processing

Relationship Management

Education

Tertiary qualification

Tools

SAP

Oracle

Job description

Key Responsibilities

• Verify PO pricing and entering of Sales Order into SAP/Oracle system

• Process, track and monitor Customer Orders effectively and accurately

• Monitor daily Backlog status

• Maintain high level of communication and liaison with Customer Service, Procurement and Warehouse Team for accurate shipment status

• Maintain effective communication with inbound/outbound team to accurately provide updates and handle Customer's Expectation

• Coordinate with Finance team for accurate invoicing

• Provide professional response to customer’s phone and or email enquires

• Working closely with Sales team to establish and maintain strong Customer Satisfaction and business relationship

• Attending and answering to Customer phone calls/emails

Requirements

• A tertiary qualification coupled with 3 to 5 years of relevant experience in the medical device industry.

• Proficiency in using SAP or Oracle systems for order entry and processing.

• Strong ability to verify pricing and manage order details accurately.

• Previous experience in order processing, tracking, and managing shipments is preferred.

• Excellent verbal and written communication skills for liaising with customers, teams, and stakeholders.

• Ability to professionally respond to customer inquiries and maintain strong customer relationships.

Interested applicants, please click on the "Apply" button.

We regret to inform that only shortlisted candidates will be notified.

If this is not what you are looking for, I do have other roles that you may be interested in, so do reach out to me.

Rae Loh Zi Rui

R1767268

RecruitFirst Pte Ltd

EA 13C6342