Operations Technician

GlaxoSmithKline; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

GlaxoSmithKline in Singapore is seeking an Operations Technician to lead day-to-day production activities, coach operators, and collaborate with engineers and quality teams to ensure safe, compliant and reliable supply. You will apply practical problem solving to remove barriers and improve how we work.

You will gain hands-on leadership experience, with clear career growth and the chance to make an impact by uniting science, technology and talent to get ahead of disease together.

Qualifications

• Minimum 3 years hands-on manufacturing experience.
• Experience supervising or mentoring a production team.
• Clear written and spoken English with strong record-keeping skills.

Responsibilities

• Perform shift production activities during the day to meet safety, quality and output targets.
• Set-up, changeovers and handovers with proper procedures and documentation.
• Coach and mentor junior technicians and operators through on-the-job training and feedback.
• Carry out routine equipment inspections, basic maintenance and preventive tasks with hand tools; work with engineers for complex fixes.
• Support investigations into operational issues, gather evidence and help implement corrective and preventive actions.
• Lead small improvement projects to increase efficiency, reduce waste or improve quality.
• Take ownership for safe and compliant operations across your area daily.
• Ensure batch records, logbooks and documents meet GMP/d documentation standards.
• Run effective shift handovers and team briefings to keep work coordinated and transparent.
• Collaborate with engineering, quality and materials to resolve issues and maintain supply.
• Maintain housekeeping and ensure site safety and cleanliness.

Skills

Hands-on manufacturing

Mentoring/coaching

English proficiency

Documentation & records

Education

Technical diploma (NITEC/ITE/Polytechnic)

Tools

Troubleshooting tools

Root-cause analysis

Job description

You will join our Singapore manufacturing team as an Operations Technician. You will lead day‑to‑day production activities, coach operators, and work with engineers and quality colleagues to ensure safe, compliant and reliable supply. You will use practical problem solving to remove barriers and improve how we work. We value people who are curious, collaborative and committed to learning. This role offers hands‑on leadership experience, clear career growth and the chance to make a real impact by uniting science, technology and talent to get ahead of disease together.

Responsibilities

This role will provide YOU the opportunity to lead key activities to progress YOUR career.

These responsibilities include some of the following:

• Perform shift production activities during the day shift to meet safety, quality and output targets.
• Perform set‑up, changeovers and handovers while ensuring correct procedures and documentation are followed.
• Coach and mentor junior technicians and operators through on‑the‑job training and feedback.
• Carry out routine equipment inspections, basic maintenance and preventative tasks using hand tools and work with engineers for complex fixes.
• Support investigations into operational issues, gather evidence, and help implement corrective and preventive actions.
• Suggest and lead small improvement projects that increase efficiency, reduce waste or improve quality.
• Take ownership for safe and compliant operations across your area each day.
• Ensure batch records, logbooks and other documents are accurate and meet good documentation practice.
• Run effective shift handovers and team briefings to keep work coordinated and transparent.
• Work closely with engineering, quality and materials colleagues to resolve issues and maintain supply.
• Maintain good housekeeping and ensure work areas meet site safety and cleanliness standards.
• Help lead readiness activities for campaigns, trials or new process transfers as required.

Basic Qualification

• NITEC, ITE, Polytechnic diploma or equivalent technical qualification.
• Minimum 3 years of hands‑on experience in manufacturing, production, or technical trades.
• Practical experience operating and maintaining production or utility equipment.
• Demonstrated experience supervising or mentoring team members in a production environment.
• Clear written and spoken English and strong record‑keeping skills.
• Able to work full time on‑site during the day shift and support handovers as required.

Preferred Qualification

• Prior experience in pharmaceutical, biotech or regulated manufacturing environments.
• Knowledge of good manufacturing practices and strong quality mindset.
• Experience with basic troubleshooting tools and root‑cause analysis.
• Familiarity with materials handling equipment and inventory practices.
• Basic computer literacy for recording data and using production systems.
• Interest in progressing into technical specialist, process support or supervisory roles.

#Li-GK Skills

• Data Integrity
• Detail‑Oriented
• Digital Fluency
• Emergency Response
• Financial Acumen
• GxP Regulations
• Lean Management
• Manufacturing Processes
• Problem Solving
• Production Management
• Project Coordination
• Quality Compliance
• Regulatory Compliance
• Risk Awareness
• Site Operations

Why GSK?

Un united science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team.

If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact [e-mail]. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.

We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.