Operations Support Specialist

SOURCEABILITY SG PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics and supply chain company in Singapore is seeking a candidate to assist with customer onboarding, order management, and document accuracy. The ideal candidate should have a college degree or related experience, fluent in MS Office, and strong communication skills. This role begins immediately and extends through June 2026.

Qualifications

• Must be fluent in MS Office and have ability to learn new applications quickly.
• Must have excellent communication skills both verbal and written.
• Must be organized, punctual and be able to multitask.

Responsibilities

• Assist in customer onboarding and document accuracy.
• Manage order processing including entry and changes.
• Communicate and resolve discrepancies in order management.

Skills

Fluency in MS Office

Excellent communication skills

Organizational skills

Multitasking ability

Education

College degree or 1 year related experience

Job description

About the Role:

Sourceability is seeking coverage for this role starting now and continuing through June 2026.

Key Duties and Responsibilities:

• Customer Onboarding- Assist in review, submission and follow up of new customer documents to ensure accuracy and quick approval turnaround.
• Assist in creating prospects as requested, convert prospects to customers after approvals as requested.
• Customer master maintenance- updating bill to/ship to addresses, customer requirements as requested.
• Order Management- including creating and entering orders as requested, changing orders per customer request, push/pull in’s and change orders per sales / QA request, quality related changes.
• Reviewing sales orders for accuracy and contractual requirements and approving to next level.
• Communicating and resolving identified hold discrepancies in Order management to ensure delivery schedules are met.
• Product allocation support.
• Assist in loading mass RFQ lists (+3) into ERP system.
• Managing/Communicating Intercompany Orders.
• Reviewing/Managing reports proactively related to order scheduling, allocations and WHS pick releases.
• Release picking tickets to WHS for shipping.
• Basic Scrubbing, cleaning, combining and merging files as requested.
• Support Quality processes.
• Coordinate with logistics to resolve sales order discrepancies.
• Coordinate changes for sales in all regions.
• Obtains quotes from 3rd party vendors for value added services.
• Create Work Orders (value added services) in sales orders as requested.
• Assist in Training new hires in the ERP system on a high-level overall review.
• Other duties as assigned.

Skills and Requirements:

• Must be fluent in MS Office and have the ability to learn new applications quickly.
• College degree or 1 year related Administrative or Office related experience.
• Must have excellent communication skills both verbal and written. (Professional English Language Proficiency).
• Must be organized, punctual and be able to multitask.