Operations Supervisor & Service Excellence Lead

RAYYAN TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

RAYYAN TECHNOLOGIES PTE. LTD. is seeking a capable supervisor to oversee daily business operations, resolve conflicts, and maintain an attractive storefront with compliant signage. The role requires ensuring staff adhere to company policies and procedures while supporting customers and team members for overall business health.

Strong time and project management skills are essential, as is a commitment to delivering exceptional service to customers and staff alike.

Qualifications

• Delegating responsibilities and supervising business operations
• resolving conflicts or complaints from customers and employees
• maintaining a clean tidy business ensuring that signage and displays are attractive
• ensuring staff members follow company policies and procedure
• other duties to ensure tha overall health and success of tha business
• time and project management skills
• commitment to providing exceptional services to customers and support to staff members

Responsibilities

• Delegating responsibilities and supervising business operations
• resolving conflicts or complaints from customers and employees
• maintaining a clean tidy business ensuring that signage and displays are attractive
• ensuring staff members follow company policies and procedure
• other duties to ensure tha overall health and success of tha business
• time and project management skills
• commitment to providing exceptional services to customers and support to staff members

Job description

RAYYAN TECHNOLOGIES PTE. LTD. is seeking a capable supervisor to oversee daily business operations, resolve conflicts, and maintain an attractive storefront with compliant signage. The role requires ensuring staff adhere to company policies and procedures while supporting customers and team members for overall business health.

Strong time and project management skills are essential, as is a commitment to delivering exceptional service to customers and staff alike.