Operations Supervisor / Production Supervisor

AlwaysHired Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is looking for an Operations/Production Supervisor to manage a team effectively at the client site. The successful candidate will ensure operational efficiency and client satisfaction while leading a dedicated team. Offering a competitive salary, this full-time position requires hands-on leadership in a fast-paced environment.

Qualifications

• Proven 1-2 years of experience in an operations, production, or supervisory role.
• Strong communication and coaching skills.
• Ability to manage KPIs and ensure performance standards.

Responsibilities

• Supervise and lead daily operations to ensure smooth workflows.
• Monitor employee performance and provide coaching.
• Serve as primary contact for client concerns and disputes.

Skills

Team Leadership

Operational Efficiency

Problem Resolution

Job description

Job Title: Operations Supervisor / Production Supervisor

Job Location: Tampines

Job Type: Full-Time

Working Hours: 8.30am – 5.30pm, 5 working days including 1 weekend

Salary Range: $2,800 – $3,500 per month

Job Summary:

We are seeking a dedicated and hands-on Operations/Production Supervisor to lead and oversee a team of 8–15 operational staff at the client site. The ideal candidate will be responsible for team performance, operational efficiency, and ensuring client satisfaction through proactive issue resolution and process management.

The Role:

· Supervise and lead the day-to-day operations of the team to ensure smooth and efficient workflows.

· Monitor and manage employee KPIs, ensuring performance standards are met and improved.

· Serve as the first point of contact for client concerns and disputes; provide timely and effective resolutions.

· Provide regular coaching and training to employees to support their development and performance.

· Maintain clear communication between the operations team and management.

· Ensure the team adheres to company policies, safety standards, and operational protocols.

· Be present at, or report to, the client site as required to support ongoing operations and relationship management.

Requirements:

· Proven 1-2 years of experience in an operations, production, or supervisory role.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Gan Chen Yun

Registration Number: R23116696

EA Licence No: 24C2293