Operations Supervisor

HUB DISTRIBUTORS SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading logistics company in Singapore is seeking enthusiastic individuals for a logistics role. Responsibilities include ensuring timely customer deliveries, planning truck routes, and monitoring truckers' movements. Ideal candidates should be ready to provide hands-on support during peak periods, contributing to the overall efficiency of the delivery operation.

Responsibilities

• Ensure all customer deliveries are fulfilled.
• Plan and assign routes for all truckers for daily deliveries.
• Monitor truckers' movements to meet customer requests daily.

Job description

HUB Distributors, incorporated in 1988, has grown from a humble beginning with 4 vehicles to a full-fledged logistics company in the supply chain industry. Backed by a dedicated team, the company is confident in meeting all customers' logistics and distribution needs. With HUB Distributors as our parent company overseeing the end-to-end process, we have two subsidiaries: HUB Logistics, specializing in transporting large items, and HUB Express, focusing on small parcels.

We invite enthusiastic individuals to join our team.

Job Responsibilities

1. Ensure all customer deliveries are fulfilled.
2. Plan and assign routes for all truckers for daily deliveries.
3. Ensure all truckers are aware of specific customer requirements.
4. Prioritize urgent requests and ensure timely deliveries.
5. Monitor truckers' movements to meet customer requests daily (via GPS Cartrack and status).
6. Investigate and resolve delivery discrepancies promptly.
7. Ensure all documentation (delivery notes/delivery lists) are properly signed and acknowledged by customers.
8. Generate weekly/monthly performance reports for truckers.
9. Monitor and control truckers' overtime weekly.
10. Provide information to Customer Service to create Run Sheet templates for all truckers.
11. Perform hands-on driving and delivery when manpower is short.