Operations Supervisor

M28 MINIMART (SK); Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local retail store in Singapore is seeking a skilled supervisor to oversee operations and manage staff. This role requires strong leadership to ensure excellent customer service and efficient sales operations. The ideal candidate will have experience in retail management, a focus on sales performance, and the ability to enhance customer satisfaction. Competitive compensation and opportunities for growth are offered.

Responsibilities

• Supervise and guide store staff to ensure excellent customer service and sales performance.
• Oversee daily store operations, including opening and closing procedures, inventory management, and visual merchandising.
• Ensure high-quality customer service, resolve complaints, and improve satisfaction.
• Meet sales targets, analyze sales data, and implement strategies to drive sales growth.
• Manage stock levels, minimize losses, and optimize inventory turnover.

Job description

Responsibilities

1. Staff Management: Supervise and guide store staff to ensure excellent customer service and sales performance.
2. Store Operations: Oversee daily store operations, including opening and closing procedures, inventory management, and visual merchandising.
3. Customer Service: Ensure high-quality customer service, resolve customer complaints, and improve customer satisfaction.
4. Sales Performance: Meet sales targets, analyze sales data, and implement strategies to drive sales growth.
5. Inventory Management: Manage stock levels, minimize losses, and optimize inventory turnover.