Operations Specialist L1

DoseSpot; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

DoseSpot is seeking an Operations Specialist L1 to enhance data entry and verification processes in our dynamic healthcare-focused team. The ideal candidate will bring strong attention to detail and a proactive attitude, contributing to operational goals and efficiency in insurance verification. This role offers exposure to cross-functional collaboration aimed at improving patient and client experiences.

Qualifications

• Proficient in written and spoken English.
• Experience with data entry and auditing is crucial.
• Schedule flexibility for India day shift.

Responsibilities

• Accurately enter and audit eligibility data for insurance verification.
• Analyze data trends to identify product or process optimization opportunities.
• Generate and distribute eligibility reports for clients.

Skills

Data Entry

Data Analysis

Attention to Detail

Communication

Interpersonal Skills

Education

Bachelors degree in life sciences, healthcare, or similar field

Tools

Microsoft Office Suite

Job description

PE-backed start-up, DoseSpot is a dynamic and innovative leader in the electronic prescribing software market, and its subsidiary, pVerify, is an industry leading insurance verification solution. We are on a hyper-growth curve at the intersection of the software and healthcare industries. We need great team members to capitalize on these opportunities and improve the healthcare experience for patients and doctors alike. DoseSpot and pVerify have an exciting opportunity to join a fun and growing team, benefit from strong market tailwinds, and be part of an exciting opportunity to ensure mission-critical prescriptions and verifications are delivered on time and without error.About The RoleWe are seeking a detail-oriented Operations Specialist L1 to join our team. In this role, you will be responsible for completing data entry processes to ensure accurate and timely delivery of eligibility verification data to pVerify clients in compliance with organizational standards. You will work closely with your team and other departments to optimize workflow processes and support operational goals.Key Responsibilities Data Entry and Auditing: Accurately enter, audit, and update eligibility data to provide clients with the necessary insurance verification information to support daily appointments and revenue cycle activities. Data Analysis: Analyze data trends and patterns to proactively identify and surface product issues or process optimization opportunities to increase efficiency. Reporting: Generate and distribute eligibility reports for clients within expected turnaround times. Documentation: Assist in maintaining comprehensive documentation of workflow processes to ensure clarity and consistency. Collaboration: Contribute to cross-functional projects, including with clients and client-facing teams, to gather data requirements and provide eligibility verification data support.Qualifications Bachelors degree or equivalent experience in life sciences, healthcare, or similar field Proficiency in written and spoken English Proficient use of Microsoft Office Suite Proven experience and comfort with data entry and auditing with excellent attention to detail Strong communication and interpersonal skills with a proactive attitude Schedule flexibility, role is aligned with India day shift Experience with reviewing and analyzing EDI 270 / 271 files preferred Familiarity with US healthcare revenue cycle processes and best practices a plus,

Sign-in & see how your skills match this job

Sign-in & Get noticed by top recruiters and get hired fast