Operations Specialist (Bank, East, Account Maintenance)

RecruitFirst Pte. Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated individual to support customer documentation services. This role involves ensuring quality control, handling email queries, and maintaining effective communication with various teams. Candidates should possess a diploma or degree in Banking & Finance or Business Administration, along with strong interpersonal skills and a meticulous nature. This is an excellent opportunity for those looking to grow within the banking operations field while contributing to a dynamic team environment.

Qualifications

• 1 year of experience in banking operations.
• Strong communication and interpersonal skills required.

Responsibilities

• Support day-to-day operations and quality control of customer documentation.
• Regular communication with Branch and other ops units.

Skills

Good communication skills

Interpersonal skills

Team player

Ability to work independently

Meticulous and organized

Fast learner

Education

Diploma in Banking & Finance

Degree in Business Administration

Job description

RecruitFirst is hiring! You will be outsourced to:

Location: East

Working Hours:Mon – Fri: 9am to 6pm

Duration: Imm till end of Apr2026

Salary: Up to $2900 per month

Job Description:

• Provides support to the day-to-day operations and quality control of customer documentation services covering account maintenance and investment products

• Scans, index and archives documents

• Creating instructions in workflow

• Ensures email queries are addressed timely

• Regular communications with Branch and other ops units to follow up on issues and areas of concerns.

• Involves in data remediation exercises

• Provide regular status updates and escalate necessary issues to Department Head.

• Ad-hoc tasks as assigned by line manager

Requirements:

• Diploma or Degree in Banking & Finance/Business Admin with 1 years of experience in banking operations.

• Good communication and interpersonal skill

• Strong team player and ability to work independently

• Fast learner

• Meticulous and organized

• Singaporeans only.