Operations Partner

Borr Drilling; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A leading company in the F&B sector is seeking an experienced Shift Lead to oversee operations and enhance customer experiences in their retail locations. The ideal candidate will possess strong leadership qualities, a passion for food and coffee, and be committed to maintaining high standards of service and quality.

Qualifications

• More than 5 years in F&B or retail, 1 year as team lead or shift lead.
• Strong interpersonal and communication skills.
• Proactive drive to learn and passion for coffee, food, or baking.

Responsibilities

• Responsible for shift planning and operations during shifts.
• Conduct stock checks and maintain accurate inventory records.
• Support training and mentorship of Associates.

Skills

Coffee making

Fluent English

Knowledge in Bakery and Brunch

Job description

Job Description:

• Responsible for shift planning.
• Able to independently lead store operations during assigned shifts, ensuring standard operating procedures are followed, consistent product quality is delivered, and any unexpected operational issues are handled effectively.
• Conduct regular stock checks and maintain accurate inventory records.
• Organize storage areas, enforcing clear storage and labeling practices.
• Monitor asset usage and help prevent misuse or waste of store resources.
• Track product losses and discrepancies during shifts and report findings for cost control.
• Forecast material usage and place supply orders, accounting for delivery cycles and shelf life.
• Enforce product presentation and bar production standards to ensure consistent output across all shifts.
• Strengthen and monitor the execution of service procedures, ensuring high-quality customer experiences.
• Summarize monthly merchandise sales performance and provide feedback to improve product quality and visibility and team selling focus.
• Support merchandise inventory planning, including stock level monitoring, restocking needs, and promotion readiness.
• Responsible for coordinating and supporting store-level events and internal initiatives.
• Develop a clear understanding of managerial responsibilities and support the store leadership team in daily operations.
• Actively participate in training and mentorship of Associates, supporting skill development and upholding brand standards.
• Perform other duties as assigned by store leadership or management.

Job Requirements:

• Experience: More than 5 years of work experience in F&B or retail industries, including at least 1 year in a team lead or shift lead role.
• Skills: Coffee making, Certain knowledge in Bakery and Brunch, Fluent English proficiency.
• Personal Qualities: Strong interpersonal, communication, planning, and execution skills; a proactive drive to learn; genuine passion for coffee, food, or baking; and a strong work ethic.