Operations Officer/Executive, Air Freight
Operations Officer/Executive, Air Import/Export
(Location: Alps Avenue)
Basic Function
The incumbent will provide operational support in air import and export operations. They will ensure that air freight requirements are met, contributing to the overall business objectives and delivering the customer’s strategies.
Principal Duties and Responsibilities
- Consolidation planning and troubleshooting
- Ensure that export/import job files are checked in the system and supplier invoices are registered as passed promptly. Responsible for completing the job process.
- Ensure that pre-alerts are sent in a timely manner to customers.
- Execute export documentation, customs formalities, invoicing, cargo canvassing, and bookings.
- Manage cargo reservations by placing bookings with airlines and/or co-loaders.
- Respond to emails from overseas offices/partners.
- Assist in ensuring safety and security compliance by stopping suspicious cargo for further processing and reporting immediately to supervisors/managers. Handle all Dangerous Goods in accordance with IATA Rules & Regulations.
- Prepare invoices with accurate charges to customers in a timely manner.
- Adhere to security procedures as per the Regulated Air Cargo Agent Security Programme (RACAR).
- Perform any other duties assigned by superiors, including working after hours, on public holidays, and on-site jobs.
Job Requirements
Requirements
- Minimum “O” Levels or equivalent.
- At least 3 years of experience in air freight operations handling export/import activities; 1 year for Officer (junior) role.
- Experience in air freight operations and documentation.
- Willing to work on public holidays and weekends due to operational needs.
- Ability to work under tight timelines.
- High integrity and strong commitment.
- Good knowledge of import/export procedures and a keen interest in continuous learning.
- Team player with the ability to work independently.