Operations Manager (Ship Agency)

DIRECT SEARCH ASIA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading maritime operations company is seeking a dedicated individual to manage port formalities and crew logistics. The role requires a strong understanding of maritime operations, immigration regulations, and excellent communication skills. Candidates must be proactive and capable of coordinating multiple priorities effectively while ensuring compliance with all relevant laws.

Qualifications

• Familiarity with maritime operations and port procedures is essential.
• Fluent in written and spoken English at a business level is required.
• Able to work independently or as part of a team, including non-standard hours.

Responsibilities

• Handle all port formalities, including arranging services and obtaining clearances.
• Manage immigration procedures for crew changes and verify documentation.
• Assist crew with logistics and stay updated on current regulations.

Skills

Planning

Coordination

Communication

Problem-Solving

Attention to Detail

Tools

Computer and Administrative Tools

Job description

Responsibilities:

• Handle all port formalities, including arranging pilotage, tug services, and obtaining port clearances
• Manage immigration procedures for crew embarkation and disembarkation
• Submit timely and accurate applications for crew changes
• Arrange hotel bookings and transport logistics for crew members
• Stay updated on latest regulations from MPA, ICA, and NEA
• Coordinate effectively with vendors, including suppliers, surveyors, technicians, and repair personnel
• Communicate instructions clearly and promptly to all relevant parties
• Oversee clearance and delivery of ship spares
• Ensure timely processing and updating of documentation and operational information
• Keep shipowners informed of vessel activities and port operations
• Attend vessels on board when required
• Carry out other duties as assigned by management

Requirements:

• Familiarity with maritime operations and port procedures
• Strong understanding of immigration and port regulations
• Proficient in computer and administrative tools
• Able to work independently or in a team, including during non-standard hours
• Excellent planning, coordination, and communication abilities
• Proactive problem-solving mindset with a positive work attitude
• Strong attention to detail and organizational skills
• Capable of performing under pressure and managing multiple priorities effectively
• Fluent in written and spoken English at a business level