Operations Manager – Retail and Logistics

WISIONLY PTE. LTD.; Singapore, Serangoon Garden Circus; On-site; SGD 60,000 - 90,000; Full time

Job summary

Wisionly PTE LTD is looking for an experienced Operations Manager to lead the optimization of retail shop and logistics operations in Singapore. The successful candidate will manage multiple retail outlets, oversee logistics and warehouse teams, and ensure high operational efficiency and compliance with regulations.

Qualifications

• Minimum 7 years of experience in retail/logistics operations.
• 3+ years in a leadership role required.
• Experience in managing multi-store or multi-location operations preferred.

Responsibilities

• Supervise daily operations of 3 retail outlets and warehouse facilities.
• Manage retail staff, store performance, and inventory replenishment.
• Oversee logistics operations including goods receiving and delivery.

Skills

Leadership

Communication

Inventory Control

Education

Bachelor’s degree in Business, Logistics, Retail, or related discipline

Tools

POS

ERP

WMS

Job description

Job Description

Wisionly PTE LTD is seeking an experienced Operations Manager – Retail and Logistics to lead and optimize our retail shop and distribution operations. The successful candidate will supervise logistics, warehouse teams, and store operations, ensuring high efficiency, stock accuracy, and service levels across all channels.

Responsibilities:

Supervise daily operations of 3 retail outlets and warehouse facilities.

Manage retail staff, store performance, and inventory replenishment across all shops.

Oversee logistics operations including goods receiving, storage, and last-mile delivery.

Collaborate with the Logistics Manager to ensure warehouse and transport KPIs are met.

Ensure seamless coordination between online and offline distribution channels.

Optimize cost structures and improve operational SOPs for retail and logistics.

Implement and manage ERP/WMS and POS systems.

Ensure compliance with safety, hygiene, and MOM regulations.

Track and report performance metrics for retail sales, stock turnover, and delivery accuracy.

Requirements:

Bachelor’s degree in Business, Logistics, Retail, or related discipline.

Minimum 7 years of experience in retail/logistics operations, including 3+ years in a leadership role.

Hands-on experience with retail systems (POS, ERP) and warehouse tools (WMS, inventory control).

Strong leadership and communication skills.

Experience managing multi-store or multi-location retail and supply operations preferred.