Operations Manager (Co-Living, Boon Lay)

Coliwoo Property Management Pte Ltd; Singapore; On-site; SGD 50,000 - 90,000; Full time

Job summary

An established industry player in property management is seeking a dynamic and experienced property manager to oversee operations. This role involves ensuring efficient property management, supervising staff, and maintaining strong relationships with tenants and landlords. The ideal candidate will possess strong leadership and analytical skills, with a proven track record in hospitality or property management. Join a forward-thinking company that values results-driven professionals ready to tackle challenges in a fast-paced environment and make a significant impact on tenant satisfaction and operational excellence.

Qualifications

• Minimum 5 years of experience in Hospitality or Property Management.
• Degree in Hospitality, Business, or Management required.

Responsibilities

• Oversee smooth operations and maintenance of the property.
• Manage budgets, staff, and tenant relationships effectively.
• Ensure compliance with safety regulations and conduct inspections.

Skills

Leadership Skills

Analytical Skills

Organizational Skills

Problem-Solving Skills

Interpersonal Skills

Conflict Resolution

Multitasking

Education

Degree in Hospitality

Degree in Business

Degree in Management

Job description

Job Responsibilities:

1. Overall responsible for the smooth and efficient operations of the property.
2. Monitor day-to-day facilities and maintenance operations.
3. Involve in ad-hoc project management and undertake feasibility studies.
4. Responsible for the setting up of SOP and achieving KPIs.
5. Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works.
6. Supervise the front office, operations, housekeepers, security, and maintenance staff to ensure smooth daily operations.
7. Review processes and workflow to maximize tenant satisfaction.
8. Handle tenant complaints, maintain a record of feedback, and take remedial actions to resolve issues.
9. Establish and maintain strong and positive relationships with all landlords, tenants, vendors, and contractors.
10. Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition.
11. Ensure compliance with safety & building regulations and all other statutory requirements.
12. Be part of the CERT team and assist in the coordination of drills, exercises, and training to ensure it is carried out as per schedule.
13. Perform any ad-hoc tasks as assigned by the management.

Requirements:

1. Degree in Hospitality, Business, Management, or equivalent.
2. Minimum 5 years of proven work experience in the Hospitality (specifically in Rooms) or Property Management industry.
3. Strong leadership skills and excellent at navigating in an unstructured environment.
4. Good analytical, organizational, and problem-solving skills.
5. Good team player with excellent interpersonal skills.
6. Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group’s values.
7. Result-driven and able to work in a fast-paced environment.
8. Able to create and maintain an efficient system of operation to support the business needs.
9. Able to multitask and work cross-functionally with different business units.

We regret that only shortlisted candidates will be notified.