Operations Manager (Cleaning)

BNL ENVIRONMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading facilities management company seeks a qualified manager to oversee cleaning operations, client relationships, and staff performance at various job sites in Singapore. This role involves ensuring compliance with safety standards and delivering exceptional service to clients while fostering a motivated workforce. Candidates with strong leadership, communication, and organizational skills are encouraged to apply.

Qualifications

• Strong management and organizational skills required.
• Exceptional communication abilities are essential.
• Leadership skills to motivate teams and drive performance.

Responsibilities

• Ensure SOPs are followed and maintain high cleaning standards.
• Manage staff training and motivation to meet client needs.
• Oversee compliance with Workplace Safety & Health requirements.

Skills

Management Skills

Planning

Compliance

Organizational Skills

Analytical Skills

Decision-Making Skills

Communication Skills

Leadership Skills

Motivational Skills

Job description

Job Description:

• Developing, executing and ensuring company SOP's are followed throughout assigned sites
• Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal
• Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations
• Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works
• Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies
• Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness
• Planning of manpower deployment at various sites to meet the contractual requirement of clients
• Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface
• Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review
• Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.

Job Requirements:

• Management Skills, Planning, compliance, organizational, analytical and decision-making skills
• Oral and written communication skills
• Tactful and discrete when dealing with people and confidential information
• Leadership and motivational skills to rally people towards goals achievement
• Able to work well with the organisation and able to interact with all levels