Operations Manager (Central Kitchen)

Neo Garden Catering Pte. Ltd.; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

Neo Garden Catering Pte. Ltd. in Singapore is seeking a Central Kitchen Operations Manager to lead our kitchen operations team, ensure food quality and hygiene, and drive process improvements. You will oversee production, delivery, and staff performance while aligning with company SOPs.

The role requires strong leadership, 5+ years in central kitchen settings, and a track record of managing fast-paced operations with attention to detail and safety standards.

Qualifications

• O-Levels, Higher Nitec, or Diploma in F&B Management, Culinary Arts, or a related discipline.
• Minimum 5 years of experience in a central kitchen or food production environment.
• Strong leadership, interpersonal, and organizational skills.

Responsibilities

• Guide the Operations Executive and Admins to ensure efficient daily operations.
• Lead the operations team according to company SOPs and workflows.
• Ensure compliance with SFA requirements; attend inspections and oversee follow-up actions.
• Oversee food preparation, production, and timely delivery.
• Drive food quality assurance and continuous improvement initiatives.
• Conduct regular checks on hygiene, service standards, and product quality.
• Maintain kitchen infrastructure and equipment standards.
• Manage staff integration, coaching, mentoring, and performance.
• Participate in cross-functional projects, including process automation.

Skills

Leadership

Operational Management

People management

Attention to detail

Education

Diploma or equivalent in F&B Management/Culinary Arts

Job description

About the Role

We are seeking an experienced and dedicatedCentral Kitchen Operations Managerto lead our kitchen operations team. This role is responsible for ensuring smooth day-to-day operations, maintaining food quality and hygiene standards, managing staff performance, and driving process improvements. If you have a strong background in food production, leadership skills, and a passion for operational excellence, we’d love to hear from you.

Key Responsibilities

Operations Management

• Guide the Operations Executive and Admins to ensure efficient daily operations.

• Lead the operations team according to company SOPs and workflows.

• Ensure compliance with SFA requirements; attend inspections and oversee follow-up actions.

• Oversee food preparation, production, and timely delivery.

• Drive food quality assurance and continuous improvement initiatives.

• Conduct regular checks on hygiene, service standards, and product quality.

• Maintain kitchen infrastructure and equipment standards.

• Manage staff integration, coaching, mentoring, and performance.

• Participate in cross-functional projects, including process automation.

Administrative Duties

• Evaluate staff performance and recommend confirmations, promotions, or training.

• Handle disciplinary actions, grievances, and conflict resolution.

• Communicate company policies and procedures to the team.

• Submit monthly performance and operations reports to senior management.

Requirements

• O-Levels, Higher Nitec, or Diploma in F&B Management, Culinary Arts, or a related discipline.

• Minimum 5 years of experience in a central kitchen or food production environment.

• Strong leadership, interpersonal, and organizational skills.

• Able to work on a 5.5-day schedule, including Public Holidays and Chinese New Year.

• Resourceful, detail-oriented, and capable of adapting in a fast-paced environment.