Operations Manager

Job Scope

• To be overall responsible for the coffeeshop operation aspects including general maintenance, work area cleanliness and safety.
• Handle and liaise with all upcoming tenants/existing tenants service agreements
• Ensure licenses are always valid
• Reviewing staffs’ performance
• Manage team schedules to the needs of the business
• Serve as role model for company values and standards
• Managing schedule planning
• Build and maintain good working relationship with the tenants
• Need to onsite to ensure operations are moving smoothly
• Training and briefing staffs on workplace safety and certain job scopes
• Responsible with all outlet sales report and update
• Provide daily, weekly and monthly performance reports for management to review

Job Requirement

• Need to have at least 5 years of experience working in a relevant environment
• Able to work on weekend shift
• Resilient & ability to perform under pressure, excellent communications & interpersonal skill
• Willingness to learn and adapt
• Have integrity and reliable to handle issues