Operations Manager

RCM CLEANING SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading cleaning services company in Singapore seeks a committed manager to oversee operations. The role includes managing staff, ensuring quality cleanliness standards, and maintaining client relations while controlling budgets. Ideal candidates will have experience in a managerial position within cleaning services and possess strong leadership and communication skills.

Qualifications

• Leadership and motivational skills to lead and inspire a team.
• Strong communication skills to interact with clients and staff.
• Experience in cleaning operations, ideally with a supervisory or managerial role.

Responsibilities

• Supervise, train, and manage cleaning staff.
• Ensure cleaning operations meet high standards.
• Communicate with clients and address complaints.

Skills

Leadership

Communication

Organizational Skills

Attention to Detail

Experience in Cleaning Operations

Knowledge of Safety Regulations

Job description

• Team Management: Supervise, train, and manage cleaning staff, including scheduling, performance evaluations, and addressing staff issues.
• Quality Control: Ensure cleaning operations meet high standards, conducting regular quality checks and addressing any issues promptly.
• Client Relations: Communicate with clients, address complaints, and build strong relationships.
• Budget Management: Manage budgets for cleaning operations, including labor costs, supplies, and equipment.
• Compliance: Ensure adherence to health, safety, and environmental regulations, as well as contract requirements.
• Reporting: Prepare reports on cleaning performance, incidents, and other relevant data.
• Process Improvement: Identify areas for improvement in cleaning operations and implement new procedures.

Skills and Qualifications:

• Leadership and motivational skills to lead and inspire a team.
• Strong communication skills to interact with clients and staff.
• Organizational skills to manage schedules, budgets, and inventory.
• Attention to detail to ensure high standards of cleanliness.
• Experience in cleaning operations, ideally with a supervisory or managerial role.
• Knowledge of relevant cleaning procedures, safety regulations, and best practices.