Operations Manager

Job Descriptions:

1. Oversee the full execution of elevator installation, modernization, and maintenance projects to ensure timely and quality delivery.
2. Develop project plans, monitor progress, and resolve operational issues throughout the project lifecycle.
3. Coordinate with internal departments (engineering, procurement, finance) and external stakeholders (subcontractors, clients, consultants) to ensure smooth project execution.
4. Supervise site operations with a focus on safety, quality, timeline, and manpower allocation.
5. Participate in tendering, contract negotiation, drafting, and signing, ensuring terms align with company interests.
6. Track contract performance, identify potential risks, and implement mitigation strategies.
7. Manage variations (VOs), progress claims, completion certificates, and other contract-related documentation.
8. Handle contract disputes and support legal or arbitration processes when necessary.
9. Develop and manage project budgets and implement effective cost control strategies. Monthly report on cost and operation results.
10. Review subcontractor and supplier contracts to ensure cost-efficiency and compliance.
11. Maintain strong relationships with clients and respond promptly to their needs and feedback.
12. Provide regular project updates and financial reports to clients.

Job Requirements:

1. Bachelor’s degree or above.
2. Minimum of 5+ years’ experience, including hands-on project and contract management in the elevator or construction industry.
3. Strong interpersonal and coordination skills to manage multiple stakeholders effectively.
4. Proficient in Mandarin and good written and spoken English.
5. Proficient in Microsoft Office, project management tools.
6. Proactive, responsible, with strong risk awareness and negotiation skills.
7. Willing to travel or work on-site as needed.
8. Willing to work overtime when required.
9. Must be contactable via mobile phone at all times, including weekends and public holidays, throughout the duration of the engagement.
10. Able to multi-task and manage ad-hoc tasks and projects effectively in a fast-paced environment.
11. Self-motivated, responsible, well-organized, and able to perform under pressure.