operations manager

AN ZE TRADING; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job description

Role Descriptions

1. Staff scheduling, conflict resolution, and performance management.

2. Inventory tracking, supply chain management, ordering and stock control.

3. Knowledge of food safety standards, quality control processes, and maintaining hygiene regulations.

4. Budgeting, financial tracking, cost control, and profit maximization.

5. Customer relationship management, problem-solving, and customer service standards.

6. Process optimization, workflow management, and operational problem-solving.

Specific Responsibilities

1. Assist in creating weekly staff schedules, resolve staff conflicts, and ensure that all shifts are covered.

2. Track inventory levels, order supplies, monitor wastage, and coordinate with suppliers to ensure timely deliveries.

3. Conduct regular inspections, enforce hygiene standards, and ensure all staff comply with food safety protocols.

4. Assist in preparing budgets, monitor daily financial performance, and suggest cost-cutting measures.

5. Address customer complaints, gather feedback, ensure that service is timely and efficient, and handle reservations.

6. Observe operations, identify bottlenecks, suggest process improvements, and work to implement more efficient workflows.

6 Months Attachment