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An established industry player is seeking a dedicated Operations Manager to oversee cleaning services across multiple sites. This role involves planning and coordinating cleaning schedules, ensuring compliance with health and safety standards, and managing staff performance. The ideal candidate will possess strong leadership and communication skills, along with a solid background in facilities management. If you are passionate about maintaining high-quality standards and have a knack for problem-solving, this opportunity is perfect for you. Join this innovative firm and make a significant impact in the cleaning industry!
Key Responsibilities
Operational Oversight:
Plan, coordinate, and manage cleaning schedules across multiple sites.
Conduct regular site inspections to ensure quality standards are met.
Respond promptly to client feedback, complaints, or special requests.
Staff Management:
Recruit, train, supervise, and evaluate cleaning staff.
Monitor staff attendance, performance, and productivity.
Handle shift planning, leave schedules, and manpower allocation.
Client Relations:
Build and maintain strong relationships with clients.
Attend site meetings and walk-throughs when required.
Prepare and present operational reports as requested.
Quality & Compliance:
Ensure compliance with health, safety, and environmental standards.
Conduct routine audits and quality checks.
Ensure proper use and maintenance of cleaning equipment and chemicals.
Inventory & Cost Management:
Oversee ordering and usage of cleaning materials and supplies.
Ensure budgets are adhered to and wastage is minimized.
Technology Integration (if applicable):
Support implementation and supervision of cleaning robots or IoT systems (for tech-forward operations).
Requirements
Experience:
At least 3–5 years in a similar role within the cleaning, facilities, or hospitality industry.
Experience managing multiple sites is preferred.
Skills:
Strong leadership and communication skills.
Excellent time management and problem-solving abilities.
Knowledge of cleaning industry standards and best practices.