Operations Manager

CHIN LING NURSERY; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Join a leading garden retail nursery as an Operations Manager, where you will oversee daily operations, manage staff, and contribute to customer engagement. The role involves budgeting, inventory management, and promoting sustainable practices. With over 35 years in the industry, we're looking for someone who thrives in dynamic environments and values teamwork.

Qualifications

• Proven experience as a retail manager or in other managerial position.
• Outstanding communication and interpersonal abilities.
• Excellent organizing and leadership skills.

Responsibilities

• Oversee daily business operations and manage staff productivity.
• Ensure smooth supply chain and inventory processes.
• Analyze sales and revenue reports and make forecasts.

Skills

Communication

Leadership

Organizational Skills

Analytical Mind

Job description

We are looking for a responsible and driven Operations Manager to join our team at a fast-paced, customer-focused garden retail nursery and landscaping company.

At Chin Ling Nursery & Landscape Pte Ltd, we believe in growing with purpose. Our mission is to empower gardeners of all levels by offering high-quality plants, trusted gardening essentials, and helpful support—both in-store and online.

As Operations Manager, you will oversee daily business operations, manage staff productivity, ensure smooth supply chain and inventory processes, and help improve service standards while embracing sustainable and innovative practices. Your leadership will directly support our commitment to excellent customer experiences, operational efficiency, and continuous improvement.

You will work alongside a team that values trust, integrity, teamwork, and accountability. We embrace technology, sustainability, and training to enhance our service to the community. If you're someone who thrives in a dynamic environment, takes pride in your work, and is excited by the opportunity to shape the growth of a well-respected company with over 35 years of heritage, we want to hear from you.

If our mission to inspire confidence in gardening, serve the community, and grow sustainably resonates with you, apply today and grow with us!

Scope of work

• Organize all store operations and allocate responsibilities to personnel
• Supervise and guide staff towards maximum performance
• Prepare and control the store’s budget
• Monitor stock levels and purchases within budget
• Deal with complaints from customers (Be the company's ambassador)
• Inspect the areas in the store and resolve any issues that might arise
• Plan and oversee in-store promotional events or displays
• Keep abreast of market trends to determine the need for improvements in the store
• Analyze sales and revenue reports and make forecasts
• Ensure safety guidelines are followed
• Manage and maintain the outlet’s social media presence, including content creation and scheduling of regular posts
• Respond to online reviews and messages promptly and professionally
• Develop customer engagement initiatives to foster community and repeat visits
• Coordinate outlet promotions and seasonal campaigns with marketing goals
• Other ad hoc duties as assigned

Working hours

• shift work (i, 10-7pm or ii, 9-7pm)
• 6 Work days
• Off on weekdays only

Requirements:

• Proven experience as a retail manager or in other managerial position (Experience in the plant nursery advantageous)
• Knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills
• Analytical mind and familiarity with data analysis principles

**Resume pls include

DOB

Citizenship status

a recent photo,

Contact details

Thank you!