Operations & Logistics Executive (1-Year Contract, Full-Time)

IMAGENE LABS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading health and wellness company in Singapore is seeking an Operations & Logistics Executive. This full-time role involves managing daily operations, coordinating logistics, and maintaining strong customer relations. The ideal candidate has 1-2 years of experience in operations or logistics, is fluent in English, and possesses strong organizational skills. This position offers a salary range of SGD 4,000–4,500 per month on a 1-year renewable contract.

Benefits

Hands-on experience in a fast-paced environment

Exposure to end-to-end operations

Qualifications

• 1-2 years of working experience in operations, logistics, or fulfillment.
• Strong customer-oriented mindset and communication skills.
• Ability to manage multiple tasks effectively.

Responsibilities

• Support and manage day-to-day operational activities.
• Coordinate product deliveries and monitor inventory levels.
• Handle operational and logistics-related inquiries efficiently.

Skills

Fluent in English

Strong communication skills

Organised and detail-oriented

Proficient in standard office tools

Tools

Excel

Job description

Company Description

Imagene Labs champions individual well‑being through cutting‑edge biodata analysis, delving deep into the unique biology, lifestyle, and environment of each person. We offer a personalized approach extending from fitness to skincare, nutrition optimisation, and mental wellness. Established in 2016 and based in Singapore, Imagene Labs seamlessly merges science, technology, and data‑driven insights. Our diagnostics, including ancestry‑specific genetics and epigenetics, set the foundation for comprehensive health monitoring, integrating IoT wearables and facial tracking applications. Imagene Labs has received accolades such as the 2017 Frost & Sullivan Southeast Asia Personalised Wellness & Nutritional Genomics Entrepreneurial Company of the Year and the 2018 Singapore Business Review National Business Awards.

Role Description

This is a full‑time Operations & Logistics Executive role on a 1‑year contract basis (renewable annually), located on‑site in Singapore. The primary responsibilities include supporting daily operational and logistical activities such as coordinating product deliveries, managing inbound and outbound shipments, and monitoring inventory levels to ensure smooth fulfilment processes. The role involves working closely with customers and internal teams to address operational and logistics‑related matters in a timely and professional manner. The candidate will also be responsible for maintaining accurate operational documentation, supporting training sessions and presentations conducted in English, and contributing to continuous process improvement initiatives to enhance overall operational efficiency.

Key Responsibilities

Daily Operations Support

• Support and manage day‑to‑day operational and logistics activities
• Coordinate product deliveries and collections with courier and logistics partners
• Track inbound and outbound shipments and ensure timely delivery of goods
• Monitor inventory levels and support restocking of operational supplies
• Maintain accurate operational records and documentation

Customer & Internal Coordination

• Handle operational and logistics‑related enquiries via email, phone calls, and online channels
• Provide clear and timely updates on order status, deliveries, and operational timelines
• Work closely with internal teams to resolve operational issues efficiently
• Support ongoing customer communication to ensure smooth operational execution

Commercial & Client Support

• Assist in client communications and simple account servicing tasks
• Support follow‑up with prospective leads and existing clients
• Participate in preparing materials for client meetings and presentations

Training & Product Support

• Conduct occasional product, sales, and operations training sessions for clients
• Provide product knowledge support to internal and external stakeholders

Process & Operations Improvement

• Support documentation of operational workflows and procedures
• Identify gaps or inefficiencies in operations and propose improvements
• Assist with the implementation of process enhancements to improve efficiency and accuracy

Requirements

• 1–2 years of working experience in operations, logistics, fulfilment, or related role
• Fluent in English (spoken and written); able to communicate and present confidently
• Strong communication skills and a customer‑oriented mindset
• Organised, detail‑oriented, and able to manage multiple tasks effectively
• Comfortable liaising with customers, logistics partners, and internal stakeholders
• Proficient in standard office tools (Excel, e‑mail, internal systems)
• Strictly based in Singapore. This role does not offer visa sponsorship now or in the future.

What We Offer

• Exposure to end‑to‑end operations, logistics, and commercial support functions
• Hands‑on experience in a fast‑moving, science‑driven environment
• Structured, collaborative, and growth‑oriented working environment

Salary Range

• SGD 4,000–4,500 per month (commensurate with experience)
• Full‑time, 1‑year contract (renewable annually, based on performance and business needs)