Operations Lead: Logistics & Process Improvement

NISHIO RENT ALL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

NISHIO RENT ALL SINGAPORE PTE. LTD. seeks an Operations Manager to monitor, direct and coordinate the Operations Department, driving efficient processes and continuous improvement to boost team performance and the company's overall results.

You will collaborate with the team, other departments and external parties, enforce proper procedures, ensure timely document clearance, arrange daily equipment deliveries and pickups, and assist in solving issues to prevent recurrence.

Responsibilities

• Perform Operations duties and work with the team, other departments and external parties, enforcing proper procedures in daily operations.
• Enforce timely document clearance and keep documents organized, updating the system daily and coordinating with Accounts for monthly closings.
• Arrange daily delivery/collection of machines to and from the yard and customers, ensuring smooth equipment handling.
• Coordinate daily transportation of rental equipment to meet customer requests on time.
• Investigate and resolve complaints about transportation, documentation and missing items; assist in preventing repeats.
• Handle incoming calls, screen and transfer to the appropriate person-in-charge for further assistance.

Job description

NISHIO RENT ALL SINGAPORE PTE. LTD. seeks an Operations Manager to monitor, direct and coordinate the Operations Department, driving efficient processes and continuous improvement to boost team performance and the company's overall results.

You will collaborate with the team, other departments and external parties, enforce proper procedures, ensure timely document clearance, arrange daily equipment deliveries and pickups, and assist in solving issues to prevent recurrence.