Operations & Fulfillment Assistant

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A Singapore-based food innovation company is hiring an Operations & Fulfillment Assistant. This role focuses on daily order fulfillment, inventory handling, and packing, providing full training and opportunities for growth, in a stable and friendly environment.

Benefits

Daily lunch provided

Company-provided shuttle to Tuas South

13th-month bonus

Paid annual leave

Stable team environment

Full training provided

Qualifications

• 1 year experience in fulfillment, warehouse, or operations preferred.
• Entry-level candidates welcome if reliable and willing to learn.
• Able to handle physical work (packing, lifting boxes).

Responsibilities

• Retrieve daily Shopify orders and prepare packing lists.
• Assist in weekly and monthly stocktakes.
• Pick and pack orders according to packing sheets.

Skills

Detail-oriented

Reliability

Willingness to learn

Tools

Google Sheets

Excel

Job description

Job Title: Operations & Fulfillment Assistant

Location: Tuas South, Singapore
Employment Type: Full-Time
Reports to: Operations Manager / Director

About Us

Yanyuan Pte Ltd is a Singapore-based food innovation company behind the award-winning NestBloom brand. We specialize in premium freeze-dried wellness products and export to customers globally. Our mission is to bring clean-label, high-quality nutrition to everyday life through operational excellence and innovation.

Role Overview

We are hiring a hands-on and detail-oriented Operations & Fulfillment Assistant to support our daily order fulfillment, inventory movement, courier coordination, and packing activities.

You will assist with printing orders, preparing shipments, handling stock documentation, and physically packing orders. This is a hybrid role that requires both operational accuracy and physical involvement.

Key Responsibilities

Fulfillment & Dispatch Operations

• Retrieve daily Shopify orders and prepare packing lists
• Book courier pickups (EasyParcel, FedEx) and print shipping labels
• Prepare shipping documents (delivery note, packing list, invoice)
• Track and update dispatch logs for both local and overseas orders

Inventory & Stock Handling

• Assist in weekly and monthly stocktakes
• Record stock in/out movement and stock transfers
• Coordinate internal stock movement (e.g. from Tuas to distributor warehouse)
• Label, organize, and maintain stock storage areas

Packing & Physical Fulfillment

• Pick and pack orders according to packing sheets
• Verify product accuracy, apply labels, and prepare boxes for dispatch
• Maintain packing area cleanliness and monitor supply levels
• Operate light machines (e.g. label printer, card writer) - training provided

Admin Support

• File and archive order documentation (digital and physical)
• Assist with daily checklists and packing job orders
• Support with basic stock and order reporting

Requirements

• 1 year experience in fulfillment, warehouse, or operations preferred
• Entry-level candidates welcome if reliable and willing to learn
• Able to handle physical work (packing, lifting boxes, moving stock)
• Detail-oriented and able to follow SOPs
• Familiar with Google Sheets or basic Excel
• Must be able to work in Tuas South (shuttle provided)

What We Offer

• Salary: SGD 2,300 - 2,500/month (based on experience)
• Daily lunch provided
• Company-provided shuttle to Tuas South
• 13th-month bonus (ALS) provided after 12 months of continuous employment (typically paid between February and March)
• Paid annual leave, CPF, and full statutory benefits
• Stable and friendly team environment
• Full training provided with opportunities to grow in operations