Operations Executive (Transport)

WORKLE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A logistics company in Singapore seeks an experienced professional to support the Transport Department. The role includes monitoring vessel movements, managing driver deployments, ensuring safety compliance, and providing customer service. Candidates should have at least 3 years of experience in third-party logistics and a relevant diploma. This role requires strong organizational skills and the ability to handle operational emergencies.

Qualifications

• Minimum 3 years in 3PL, preferably in Traffic Planning, Workforce Allocation, or Transport Operations.
• Strong adherence to safety and operational standards.
• Experience in customer inquiries and feedback management.

Responsibilities

• Support the Transport Department to ensure efficient logistics operations.
• Monitor vessel movements and coordinate with shipping agents.
• Plan, assign, and monitor driver deployments to meet KPIs.
• Prepare and verify shipping documents.
• Provide 24/7 on-call support for operational emergencies.

Skills

Logistics coordination

Safety compliance

Customer service

Driver deployment

Education

GCE 'O' Level / Diploma in Logistics

Tools

GPS tracking systems

Portnet

Jurong Port online systems

Job description

Job Purpose:

To support the Transport Department in ensuring efficient logistics operations, including vessel monitoring, driver deployment, document processing, and customer service, while maintaining compliance with safety and operational standards.

Key Responsibilities:

Operational & Safety Compliance:

• Safety & Health:

• Adhere to and promote workplace safety, following OSH guidelines and safe work methods.

• Report and assist in incident investigations when required.

• Vessel & Logistics Coordination:

• Monitor vessel movements via Portnet & JP online system and coordinate with shipping agents.

• Liaise with customers and plant operators on order status and loading schedules.

• Driver & Fleet Management:

• Plan, assign, and monitor driver deployments to meet delivery KPIs.

• Track driver progress using GPS tracking systems and ensure adherence to routes.

• Manage a fleet of Prime Movers and drivers, ensuring compliance with customer requirements.

• Documentation & Customer Service:

• Prepare and verify shipping documents via Portnet & Jurong Port online systems .

• Process delivery receipts/proof of delivery (POD) within required lead times.

• Address customer inquiries and feedback promptly.

• Administrative & Emergency Duties:

• Verify and reconcile driver trip records post-job completion.

• Handle urgent delivery requests and prioritize tasks to meet deadlines.

• Provide 24/7 on-call support (rotational basis) for operational emergencies.
  

Key requirements:

• Education: min GCE 'O' Level / Diploma in Logistics, Supply Chain Management, or related field.
Experience: Minimum 3 years in 3PL (Third-Party Logistics), preferably in Traffic Planning, Workforce Allocation, or Transport Operations

EA License No: 19C9611

EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)