Operations Executive (Sales Order | Construction Industry | East)

SPECTRUM AUDIO VISUAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Spectrum Audio Visual Pte Ltd seeks a reliable Operations Support Executive to assist in managing day-to-day operations, including order processing and documentation. This role involves coordinating with various teams to ensure fulfillment and maintaining records, suitable for candidates with a diploma and relevant experience.

Qualifications

• At least a diploma in any discipline is required.
• Prior experience in operations support or project coordination preferred.
• Proficient in Microsoft Office.

Responsibilities

• Process customer orders and ensure compliance with company policies.
• Monitor order status and provide updates to the project team.
• Maintain accurate records and generate regular reports for management.

Skills

Detail-oriented

Sense of urgency

Microsoft Office proficiency

Education

Diploma in any discipline

Job description

We are looking for a reliable and detail-oriented Operations Support Executive to assist with the day-to-day operations of our projects and order management processes. The role involves managing sales and purchase orders, issuing delivery orders and invoices, and ensuring all project documentation is accurately maintained and up to date.

Key Responsibilities:

• Order Processing:

  · Receive and review customer orders for accuracy, completeness, and compliance with company policies.

  · Enter orders into the ERP system ensuring all necessary details are captured.

  · Communicate with the sales team regarding order discrepancies, delivery timelines, and any other special requests.

  · Work closely with the finance department to confirm payment terms and ensure prompt invoicing

  · Monitor order status, provide updates to project team, and escalate any issues as needed.

  · Ensure timely procurement of required parts, components, or services for project completion.
  

  Order Fulfillment Coordination:

  · Track the status of orders from placement to delivery and ensure timely fulfillment.

  · Ensure that all internal teams are aware of order statuses, changes, or issues that may affect fulfillment timelines.

  · Handle and resolve post-order fulfillment issues, such as returns, replacements, or warranty claims, in a timely manner.
  

  Reporting & Documentation:

  · Maintain accurate records of all orders, communication, and customer interactions within the ERP system and MS Sharepoint

  · Generate regular reports on order status, backorders, or any fulfillment issues, and assist in preparing reports for management review.

  · Ensure that all paperwork is properly completed and filed for future reference and compliance.
  

Requirements:

• Possess at least Diploma in any disciple.

• Prior experience in operations support, order processing, or project coordination preferred.

• Proficient in Microsoft Office

• Sense of urgency

• Ability to meet the deadline

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.