Operations Executive, Ocean Freight

Geodis Singapore Pte. Ltd.; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A leading logistics company in Singapore is seeking an Operations Executive for their Ocean Freight team. The role includes managing freight import and export services, coordinating shipments, and maintaining customer relationships. The ideal candidate will have at least 1 year of experience in the logistics sector, excellent problem-solving skills, and proficiency in relevant software systems like CargoWise. This is a full-time position, crucial for ensuring timely delivery of logistics operations.

Qualifications

• Minimum of 1 year experience in freight forwarding or logistics.
• Understanding of the local freight market preferred.
• Ability to liaise effectively with internal and external stakeholders.

Responsibilities

• Handle shipments & documentation from A to Z.
• Daily reporting of project shipments as per client requirements.
• Coordinate ocean freight shipments and transport arrangements.

Skills

Customer service skills

Problem-solving abilities

Excellent communication

Organizational skills

Team player

Tools

CargoWise

EDI

Tradenet

Job description

Location: 27 Greenwich Drive

About the role

This is a full-time Operations Executive position within the Ocean Freight team at Geodis Singapore Pte. Ltd., based in the East Region. As the Operations Executive, Ocean Freight, you will play a crucial role in ensuring the efficient and timely ocean freight import and export transportation services, selecting the most suitable carriers for on time services.

Responsibility

Responsibilities will largely depend on the employees capacities but include (or may include) :

• Handling of shipments & documentation from A to Z
• Daily Reporting of project shipments as per client requirements
• Coordinate ocean freight shipments and transport arrangements
• Build and maintain good rapport with customers to fulfill their requirements
• Book services with co-loaders & shipping line for export
• Import and export permit declarations and custom clearance
• Process customers' orders promptly and prepare billings/invoices
• Work closely with internal departments to coordinate customers' shipments

What we're looking for

• A minimum of 1 years of experience in the freight forwarding or logistics industry, preferably in an operations or customer service role
• Understanding of the local freight market (carriers and subcontractors) preferred.
• Excellent communication and interpersonal skills, with the ability to liaise effectively with both internal and external stakeholders
• Problem-solving and decision-making skills to address issues and ensure timely delivery of shipments
• Proficiency in using freight forwarding systems and software (Knowledge in CargoWise, EDI & Tradenet Skill preferred)
• Good organisational and time management skills to handle multiple tasks and priorities
• A team player with a proactive and customer-oriented mindset