Operations Executive - Hospital (Ambulatory) #HZO

Recruit Express Pte Ltd.; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Operations Executive for their hospital's ambulatory services. In this pivotal role, you will assist in planning and implementing innovative care models while supporting the continuous improvement of clinical services. You'll engage with various stakeholders to ensure alignment with the hospital's strategic goals and enhance patient satisfaction. If you're an independent and self-motivated individual with a passion for operational excellence and healthcare improvement, this opportunity is perfect for you.

Qualifications

• Degree holder with strong initiative and self-motivation.
• Experience in SAP or EPIC is advantageous.

Responsibilities

• Assist in planning and implementing new care models and clinical services.
• Support operations and continuous improvements of clinical services.
• Develop strategies for achieving customer satisfaction.

Skills

Project Management

Workflow Management

Data Collection and Analysis

Customer Service

SAP

EPIC

Education

Degree in any field

Job description

Operations Executive - Hospital (Ambulatory) #HZO

Job Scope:

• Assist Clinical HOD(s) and internal/external key stakeholders to plan, develop and implement new care models and clinical services in respective clinical programme(s)/ department(s).
• Support the operations and continuous improvements of clinical services and programmes in inpatient and outpatient settings with respective internal and external stakeholders
• Provide other aspects of Clinical Operations Support including but not limited to: Project Management, Workflow management, IT and System requirement, Financial assessment, Data Collection and Analysis, Resource management including budgetary planning, procurement, Event management & Logistics (on ad-hoc basis) and other administrative/ secretariat responsibilities.
• Translate and communicate the vision, strategic and business plans of the hospital and clinical department(s) to all relevant areas and ensure alignment of goals and objectives.
• Identify opportunities to implement or facilitate strategies with Clinical HOD(s) of the relevant medical specialty as assigned to ensure services meet evolving healthcare needs.
• Create a conducive environment to facilitate open communications and multi-disciplinary teamwork.
• Develop and implement strategies and plans for achieving customer satisfaction.
• Identify and monitor key clinical and operations performances and customer service standards to ensure patients’ satisfaction.
• Ensure adequate resources are provided for services and in alignment with the Hospital’s business and financial objectives.
• Set up programmes to promote continuous improvement and learning, as well as to facilitate auditing and reviewing of services.
• Any other projects and assignments as directed.

Job Requirements:

• Min. Degree in any field
• Independent worker, with strong initiative and self-motivation.
• Any experience in SAP, EPIC will be an added advantage

For interested applicants, please send your updated resume to: [e-mail]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599