Operations Executive (Facilities Management)

Primech A&P Pte. Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading facilities management company in Singapore seeks a Facilities Supervisor to oversee cleaning operations and manage a team of cleaners. This role requires excellent leadership, communication skills, and the ability to work in a fast-paced environment. The successful candidate will ensure operational efficiency and client satisfaction while adhering to safety standards.

Qualifications

• Minimum Diploma in Facilities Management or related field required.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Experience in cleaning/facilities management industries is advantageous.

Responsibilities

• Oversee daily cleaning operations and manage site supervisors/cleaners.
• Conduct safety risk assessments and manage operational budgets.
• Build relationships with clients, ensuring high levels of satisfaction.

Skills

Communication

Interpersonal skills

Time management

Leadership

Problem-solving

Education

Diploma in Facilities Management or related field

Tools

Microsoft Office

Job description

Responsibilities:

• Oversee daily cleaning operations, ensuring on-time delivery of services that meet company and clients’ standards.

• Manage site supervisors/cleaners for efficient service delivery, including manpower and resource allocation, scheduling, attendance taking etc.

• Supervise, train, and motivate staff to perform at their best and adhere to company policies and safety procedures.

• Build relationship and network with clients, addressing inquiries/complaints and ensuring high levels of satisfaction.

• Conduct checks and safety risk assessments.

• Resolve all matters/incidents on site, e.g., conflict management and service recovery, preparation of incident reports.

• Manage and track operational budgets, including cost-effective inventory management.

• Ensure the proper maintenance and functioning of cleaning equipment/tools.

• Prepare regular management reports on operation matters.

• Other ad-hoc duties assigned.

Requirements:

• Minimum Diploma in Facilities Management or related field.

• Experience in cleaning/facilities management industries would be advantageous.

• Must have Class 3/3A driving license.

• Must be flexible to work weekends and early hours.

• Proficient in Microsoft Office (Word, Excel, Outlook).

• Possess basic financial knowledge.

• Excellent communication and interpersonal skills.

• Excellent time management, able to work in a fast-paced environment with minimum supervision.

• Strong leadership and problem-solving skills, able to work well both independently and in a team.