Operations Executive, China Department

AIR SINO-EURO ASSOCIATES TRAVEL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading travel agency in Singapore is seeking an Operations Executive with extensive experience in the travel industry. The candidate will manage travel arrangements, liaise with various operators, and ensure high-quality service. The ideal applicant should possess strong negotiation skills, be bilingual, and be proficient in Amadeus GDS and Microsoft Office.

Qualifications

• Minimum 4 years of experience in a travel agency as Operations Executive.
• Ability to handle multi-tasking and work independently.
• Exceptional listening skills and ability to challenge attitude.

Responsibilities

• Coordinate travel arrangements and liaise with airlines and operators.
• Issue air-tickets and ensure adherence to deadlines.
• Assist product planners with costing and update the OB system.

Skills

Problem solving

Negotiation

Teamwork

Analytical skills

Bilingual (English and Chinese)

Tools

Amadeus (GDS)

Microsoft Office

Job description

Job description:

1) Issuing of air-tickets, coordinating with land operators, booking hotel rooms, restaurants and attractions directly)

2) Ensuring datelines are adhered to (deposit, full payment, issuance and promotion)

3) Assisting product planners to watch costing closely (profit & loss, land & ticket costing)

4) Updating OB system and to give clear instructions to facilitate counter staff for sales and follow-up

5) Solving operational problem and maintaining good working relationship with airlines and overseas suppliers

6) Liaising with the airlines, overseas land operators and transportation operators for travel arrangement for groups.

7) Familiar with airline booking system Amadeus, handle travel operations including reservations of tours & hotels, air ticketing, travel coordination and staff support

8) Providing assistance on pre and post departure requirements

9) Any other ad-hoc tasks that may be assigned by the Company from time to time

10) Participating in travel fairs/roadshows

Other requirements:

1) Minimum 4 years of experience working in a TRAVEL AGENT as Operations Executive

2) Able to work as a team player, also can handle multi-tasking

3) Able to work independently

4) Attitude to actively challenge

5) Excellent problem solving and negotiation skills

6) Exceptional listening and analytical skills

7) Knowledge and skill in Amadeus (GDS)

8) Must be bilingual - English and Chinese

9) Proficient in Microsoft Office

Please provide the following information in your resume:

1. Reasons for leaving your last employment

2. Current and/or last drawn salary

3. Expected monthly salary

4. Availability