Operations Executive (Changi Village)

Coliwoo; Singapore; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Manager to oversee daily property management and ensure a welcoming atmosphere for guests. This role involves coordinating maintenance work, managing guest services, and ensuring compliance with safety regulations. The ideal candidate will possess strong interpersonal skills and a service-oriented mindset. Join a vibrant team and make a difference in the hospitality sector, contributing to a memorable experience for all guests.

Qualifications

• Minimum Diploma in Hospitality or relevant field required.
• At least 2 years of experience in operations management.

Responsibilities

• Manage day-to-day operations and maintenance of the property.
• Ensure compliance with safety and building regulations.

Skills

Interpersonal Skills

Analytical Skills

Presentation Skills

Service Orientation

MS Office

Education

Diploma in Hospitality

Job description

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Able to start work in short notice or immediate is preferred.

We are hiring for The Bus Collective Hotel located at Changi Village.

(Only shortlisted candidates will be notified)