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A leading company in waste management is seeking an Operations Executive to join their team. The role involves managing operational matters, including daily deployment of drivers and crews, handling collection incidents, and ensuring efficient resource allocation. Ideal candidates should possess a GCE O level or Diploma, have at least 2 years of experience in logistics or operations management, and be proficient in MS Office. Strong organizational skills and attention to detail are essential for success in this position.
Purpose and Scope
We are seeking dedicated individual to join our operations team in achieving business goals. As an Operations Executive, you will be responsible for the depot operational matters including daily deployment of drivers and crews.
Key Roles and Responsibilities
Handle daily collection incidents and driver feedbacks from routes. Daily checks on GPS, driver’s feedback immediately and sign off of route sheet by Respective Function Executive to confirm route completion.
Breaking routes and assigning of ad-hoc CP collection trips during resources shortage situation.
Manage Drivers and Crews Rest day, change off, Annual leave and medical leave situation and ensure sufficient resources to deploy all routes.
Updating of Route Sheet from SNF issued to ensure Route Sheet is up to date for operational use.
Preparation and generation of ESO of scheduled CP collection trips
Conduct monthly physical checks on trucks tagged to him/her.
Conduct twice weekly ground checks on operation routes.
Attend to and conduct partial, objective investigation of vehicular/property accident and put up the necessary report for circulation.
Attending and closing of CRM cases on a daily basis.
KEY SKILLS, COMPETENCIES & BEHAVIOURS
Completed GCE O level / Diploma in any discipline with at least 2 years’ experience in Logistics / Operations Management
Possess a Class 3 and/or Class 4 driving license
Proficient in MS office application
Good planning, organizing, and administrative skills
Strong attention to detail and comprehension of systems and process flows
Customer service orientated, good communication and telephone skills
Able to work independently
Able to commit to rotating weekend/ Public Holiday duties and rotating early deployment duties as early as 6.30am