Operations Executive

Trust-Link Express LLP; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An established industry player in logistics is seeking a proactive individual to enhance customer satisfaction and streamline delivery operations. In this dynamic role, you will coordinate with various teams to resolve delivery-related issues, manage customer feedback, and ensure compliance with operational standards. Your ability to work independently and handle stress in a fast-paced environment will be crucial. The company offers a supportive atmosphere with flexible working hours and performance bonuses, making it an exciting opportunity for those looking to grow in the logistics field.

Benefits

Performance Bonus

Annual Leave

Medical Benefits

Flexible Working Hours

Qualifications

• 1 year experience in logistics preferred for this position.
• Ability to communicate in English and Chinese is necessary.

Responsibilities

• Coordinate delivery issues and ensure timely order fulfillment.
• Plan and assign daily logistics tasks while managing customer billing.

Skills

Communication Skills

Ability to Work Independently

Stress Management

Time Management

Education

1 Year Experience in Logistics

Tools

MS Office

MS Excel

Job description

Job Description

1. Coordinate with relevant parties to resolve delivery related issues, ensure orders are delivered in a timely manner, and improve customer satisfaction.

2. Handle customer feedback on order fulfillment.

3. Execute logistic tasks within stated guidelines and policies.

4. Manage customer billing and coordinate with finance.

5. Work closely with the Transport/Operation Manager.

6. Ensure all drivers and delivery assistants comply with SOPs.

7. Plan, schedule, organize, and assign jobs daily.

8. Assist the Operation Manager in monitoring the vehicles' servicing/maintenance schedule and arrange accordingly.

Job Requirements

1. Applicants must be willing to work in the logistics industry.

2. Preferred 1 year of working experience in the logistics field for this position.

3. Ability to work independently and meet tight deadlines.

4. Ability to handle stress in a fast-paced environment.

5. Good communication skills.

6. Proficient in MS Office and basic MS Excel skills.

7. Able to read, write, and communicate in English and Chinese (to communicate with Mandarin-speaking workers).

8. Possession of Class 3/4 License will be a plus point.

Job Benefits

1. Performance Bonus.

2. Annual Leave.

3. Medical Benefits.

4. Flexible Working Hours.