Operations Executive

Seng Hua Hng Foodstuff Pte Ltd (Camel Nuts); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for an organized Operations Executive to oversee daily operations. This role involves coordinating between sales, production, and logistics to ensure smooth operations and excellent customer service. The ideal candidate will have strong problem-solving skills and a keen attention to detail, capable of managing customer inquiries and improving processes. Join a dynamic team where your contributions will directly impact operational efficiency and customer satisfaction. If you thrive in a fast-paced environment and enjoy tackling challenges, this opportunity is perfect for you.

Qualifications

• 1 to 2 years of related experience in operations management.
• Proficiency in Microsoft Office Suite is essential.

Responsibilities

• Coordinate with sales to ensure timely order fulfillment.
• Manage delivery schedules and ensure customer satisfaction.
• Identify and implement process improvements for efficiency.

Skills

Problem-solving skills

Written communication

Verbal communication

Attention to detail

Education

Relevant experience (1 to 2 years)

Tools

Microsoft Office Suite

Job description

We are seeking an organized and proactive Operations Executive to manage and oversee day-to-day operations, ensuring smooth coordination between sales, production, and logistics. The ideal candidate will be a hands-on team player with strong problem-solving skills, capable of maintaining operational efficiency and delivering excellent service to customers.

Job Scope

1. Coordinate with the sales team to process customer orders and ensure timely order fulfillment.
2. Verify order accuracy and monitor inventory levels to avoid shortages or overstocking.
3. Communicate production requirements with the manufacturing team to meet customer demands.
4. Track production schedules and address any delays or bottlenecks.
5. Plan and manage delivery schedules in coordination with the logistics team and ensure timely and accurate delivery of goods to customers.
6. Address customer inquiries related to orders, deliveries, or other operational matters.
7. Manage complaints and ensure customer satisfaction.
8. Maintain accurate records of orders, production, inventory, and logistics.
9. Prepare operational reports for management review.
10. Identify and implement process improvements to enhance operational efficiency.
11. Collaborate with cross-functional teams to streamline operations.

Job Requirement

1. 1 to 2 years related experience.
2. Excellent written and verbal communication skills.
3. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
4. Experience in inventory management and purchasing is a plus.
5. Ability to work independently and as part of a small team.
6. High level of attention to detail and accuracy.
7. Strong problem-solving skills and the ability to handle unexpected challenges.