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An established industry player is looking for a proactive Operations Coordinator to ensure seamless coordination across sales, production, and logistics. In this dynamic role, you will manage customer orders, monitor inventory levels, and communicate production requirements to meet customer demands. Your problem-solving skills will be crucial in addressing delays and ensuring timely deliveries. If you thrive in a fast-paced environment and have a keen eye for detail, this opportunity offers a chance to make a significant impact in operational efficiency while working within a supportive team.
We are seeking an organized and proactive Operations Coordinator to manage and oversee day-to-day operations, ensuring smooth coordination between sales, production, and logistics. The ideal candidate will be a hands-on team player with strong problem-solving skills, capable of maintaining operational efficiency and delivering excellent service to customers.
Job Scope:
Coordinate with the sales team to process customer orders and ensure timely order fulfillment.
Verify order accuracy and monitor inventory levels to avoid shortages or overstocking.
Communicate production requirements with the manufacturing team to meet customer demands.
Track production schedules and address any delays or bottlenecks.
Plan and manage delivery schedules in coordination with the logistics team and ensure timely and accurate delivery of goods to customers.
Address customer inquiries related to orders, deliveries, or other operational matters.
Manage complaints and ensure customer satisfaction.
Maintain accurate records of orders, production, inventory, and logistics.
Prepare operational reports for management review.
Identify and implement process improvements to enhance operational efficiency.
Collaborate with cross-functional teams to streamline operations.
Job Requirement:
1 to 2 years related experience
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Experience in inventory management and purchasing is a plus.
Ability to work independently and as part of a small team.
High level of attention to detail and accuracy.
Strong problem-solving skills and the ability to handle unexpected challenges.