Operations Executive

BIOFRONTIER TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A biotechnology firm in Singapore seeks an Administrative Sales Support Specialist. The role involves processing customer orders, providing sales support, and maintaining communication with customers. Candidates should have a Diploma/Degree in Business Administration and 2-3 years of lab sales or customer service experience. Strong written and spoken English, along with excellent communication and interpersonal skills, are essential for this position.

Qualifications

• 2-3 years of experience in Lab sales, sales support or customer service in science industry.

Responsibilities

• Coordinate with service team to process customer orders accurately.
• Maintain contact with customers and vendors for business updates.
• Provide administrative sales support to the sales team.
• Handle purchase orders and invoicing.
• Maintain daily and monthly reports.

Skills

Good written and spoken English

Excellent communication skills

Strong interpersonal skills

Efficient time management

Teamwork

Proactive attitude

Education

Diploma/Degree in Business Admin or related field

Job description

Key Responsibilities

• Coordinate and liaise with service team to process customer’s order accurately and timely based on work order.
• Maintains effectively day to day contact with customers and vendors in order to update business activities. Ensure accuracy and timeliness when keying sales order entries
• Provide administrative sales support to sales team.
• Data entry and filing.
• Handling of purchase orders (PO), issuing delivery orders (DO), invoice and etc.
• Maintaining daily and monthly report.
• Other ad hoc duties as and when assigned.
• Providing sales coordination work and support to sales team
• Handle tele-sales and email enquiry
• Other general admin duties as assigned

Job Requirement :

• Diploma/Degree in Business Admin or related field
• 2-3 years of experience in Lab sales, sales support or customer service in science industry
• Good written and spoken English
• Excellent communication skills required
• Strong interpersonal skills with the ability to communicate effectively
• Efficient time management skills with the ability to stay focused on primary business objective in a fast-paced environment
• To be able to work well with teams and have a proactive attitude. and have a proactive attitude.