Operations Executive

LEE HUAT YAP KEE & CO PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A logistics firm in Singapore is seeking a Transportation Manager to oversee fleet operations, manage logistics processes, and ensure customer satisfaction. The ideal candidate possesses a GCE A-level or Diploma in Logistics/Supply Chain Management and has at least 3 years of relevant experience. Strong communication skills and the ability to work under pressure are essential for this role, which includes 24/7 standby duties.

Qualifications

• At least 3 years of relevant experience in third-party logistics, preferably in traffic and workforce planning.
• Ability to work independently and meet deadlines with minimal supervision.
• Willing to work on a 24/7 standby basis.

Responsibilities

• Monitor vessel movement with agents via Portnet system.
• Liaise closely with customers and plant operators on order status.
• Prepare and verify all shipping documents.
• Manage a fleet of Prime Movers and drivers.

Skills

Communication skills

Organizational abilities

MS Office skills

Education

GCE A-level or Diploma in Logistics/Supply Chain Management

Job description

1. Committed to doing everything to prevent injuries and to maintain a safe and healthy environment.
2. Support the OSH program and integrate safety and health into daily routines, ensuring compliance with safe work methods and relevant regulations.
3. Monitor vessel movement with agents via Portnet system.
4. Liaise closely with customers and plant operators on order status and loading schedules.
5. Plan and deploy tasks to drivers, ensuring KPIs are met and operations run smoothly from job start to completion.
6. Prioritize urgent requests and ensure timely deliveries.
7. Prepare and verify all shipping documents via Portnet & Jurong Port online, ensuring they are complete and meet customer requirements.
8. Check and verify drivers' and supply teams' trip forms after job completion.
9. Respond to customer inquiries related to documents, such as delivery receipts or proof of delivery, within the specified lead time.
10. Ensure drivers are aware of specific customer requirements and monitor GPS tracking to track progress along assigned routes.
11. Handle customer feedback, administrative issues, and perform other duties as assigned by the Transportation Manager.
12. Submit incident or investigation reports when required.
13. Manage a fleet of Prime Movers and drivers.
14. Standby or handle 24/7 duty phone on a rotation basis during operations.

Requirements:

• GCE A-level or Diploma in Logistics / Supply Chain Management.
• At least 3 years of relevant experience in third-party logistics, preferably in traffic and workforce planning and allocation.
• Good communication skills (verbal & written) and excellent organizational abilities.
• Ability to work independently, complete daily tasks on time, and meet deadlines with minimal supervision.
• Ability to work under pressure during peak periods and take responsibility and accountability for the role.
• Capable of identifying and suggesting improvements.
• Willing to work on a 24/7 standby basis to respond to agent/client queries regarding supply status.
• A team player, as collaboration with team members is essential.
• Excellent MS Office skills: Word, PowerPoint, Excel.