Operations Executive

NEO GARDEN CATERING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading catering company in Singapore seeks an Operations Manager to oversee daily operations, ensure safety standards, and improve workflow efficiency. The ideal candidate will have strong negotiation and problem-solving skills, and experience in operational data analysis. This role involves managing relationships with clients, compliance with regulations, and resource allocation. Irregular hours may be required.

Qualifications

• Strong problem solving and analytical skills.
• Ability to work irregular hours.
• Experience in risk management and resource allocation.

Responsibilities

• Acquire and allocate resources to support operations.
• Analyse risk management data.
• Assess viability of workflow improvements.
• Coordinate day-to-day fleet operational activities.
• Maintain relationships with clients.
• Manage compliance with risk management policies.
• Manage contracts and information exchange.

Skills

Good communication

Negotiation skills

Problem-solving

Analytical skills

Job description

The Operations Manager is involved in the day-to-day operations of the ship and maintains safety standards and procedures. He/She is involved in the analysis and monitoring of operational data to ensure potential problems are averted. He/She also oversees the implementation of workflow improvements that may enhance customers' satisfaction, as well as optimise the use of the organisations resources.

The Operations Manager also provide advice to ship crews and management on cargo requirements, tank cleaning, stability and stress and to maintain all statutory requirements for the ship in this field. He/She will also be required to analyse operational data to help improve inefficiencies and to predict operational problems.

The Operations Manager is a good communicator and has good negotiation skills. He/She has strong problem solving and analytical skills and may be required to work irregular hours.

~ Acquire and allocate resources to support operations.
~ Analyse risk management data.
~ Assess viability of workflow improvements.
~ Coordinate day-to-day fleet operational activities under supervision.
~ Maintain relationships with clients.
~ Manage compliance to risk management frameworks, policies and processes.
~ Manage contracts with ship owners, cargo owners and brokers.
~ Manage information exchange between clients and business.
~ Manage issues arising from servicing client accounts.
~ Monitor vessel schedules.
~ Optimise utilisation of resources.
~ Oversee implementation of workflow improvements to improve efficiency.
~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedures.