Operations Executive

Operations Management

• Oversee the day-to-day operations of all clinics to ensure smooth functioning
• Ensure all clinic premises meet regulatory requirements and operating standards
• Implement and maintain best operational practices across all clinics
• Develop and enforce Standard Operating Procedures (SOPs) for all clinics
• Monitor adherence to clinic SOPs to ensure compliance by all staff members
• Address patient feedback in a timely and organized manner
• Perform baseline troubleshooting and maintenance of clinic and IT equipment

Staffing & Manpower Management

• Plan and allocate manpower effectively to ensure operational efficiency
• Manage staffing arrangements, including organizing cover for staff on medical leave or other absences

Purchasing and Inventory Control

• Oversee regular stock-taking procedures and conduct an annual inventory count
• Ensure inventory is properly managed, and approve purchase orders upon confirmation from the Director

Business Support

• Verify invoices for account payments, ensuring accuracy and timely processing
• Approve staff leave applications in a timely manner
• Conduct staff induction sessions focused on operational processes and procedures

Others

• Plan and assist with the setup and implementation of new clinics
• Ensure all operational and administrative paperwork and documentation are maintained in an orderly manner
• Any other ad-hoc tasks/projects as assigned by the Director