Operations Executive

WISMA TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a detail-oriented professional to enhance customer relationships and streamline operations. In this role, you will manage customer forecasts, coordinate deliveries, and support the sales team. Your ability to act as a liaison between clients and internal departments will be crucial for ensuring smooth operations and timely fulfillment. If you are passionate about continuous improvement and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• Experience in customer forecasting and delivery coordination.
• Strong skills in account management and sales support.

Responsibilities

• Collect and maintain customer forecasts, coordinating with supply chain.
• Prepare delivery documentation and manage shipment schedules.

Skills

Customer Forecast Planning

Delivery Coordination

Sales Support Documentation

Account Management

Internal Liaison

Continuous Improvement

Job description

Key Responsibilities

• Customer Forecast Planning: Collect, align, and maintain customer forecasts. Coordinate with supply chain and vendors to ensure timely and accurate fulfillment.
• Delivery Coordination: Prepare delivery documentation (DO, invoices, packing lists, etc.), manage shipment schedules, and liaise with logistics partners.
• Sales Support Documentation: Assist the sales team with quotations, order confirmations, client onboarding paperwork, and other documentation tasks.
• Account Management: Act as the day-to-day contact for clients—addressing queries, managing expectations, and following through on deliverables.
• Internal Liaison: Serve as the key bridge between clients and internal departments like sales, supply chain, and finance.
• Continuous Improvement: Help identify workflow improvements and support smoother operational processes.