Operations Executive

Buddhist Compassion Relief Tzu-Chi Foundation (Singapore); Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A community-centered non-profit organization in Singapore seeks an Operations Executive. This role involves administrative support, facilities management, and operational coordination. The ideal candidate should be diploma-qualified in business administration or operations, with at least 2 years of relevant experience, and proficiency in English and Mandarin. Strong communication and organizational skills are essential for success.

Qualifications

• Diploma-qualified in Business Administration, Operations, or related field.
• Minimum of 2 years experience in operations or administrative roles.
• Fluent in English and Mandarin for communication with stakeholders.
• Skilled in Microsoft Office and confident with digital tools.
• Meticulous and proactive with a strong sense of initiative.

Responsibilities

• Act as the first point of contact for inquiries via phone and email.
• Manage records and documentation with precision.
• Ensure timely data entry into the asset management system.
• Oversee guest room bookings and setups.
• Support management in special projects and operational initiatives.
• Assist in streamlining internal processes for efficiency.

Skills

Communication skills

Attention to detail

Proficiency in Microsoft Office

Initiative

Organizational skills

Education

Diploma in Business Administration or Operations

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

We are looking for a proactive and detail-oriented Operations Executive to join our dedicated team. If you're someone who thrives in a dynamic environment, enjoys solving operational challenges, and finds fulfilment in supporting both people and processes, we’d love to hear from you.

Key Responsibilities

As an Operations Executive, you will play a vital role in the smooth functioning of our daily operations. Your responsibilities will include:

Administrative & Communication Support

• Be the first point of contact for phone and email enquiries, delivering prompt and courteous responses.

• Manage records, correspondence, and documentation with precision and care.

Facilities & Asset Management

• Ensure accurate and timely data entry into the asset management system.

• Oversee the booking, upkeep, and welcoming setup of guest rooms to maintain a high standard of hospitality.

Coordination & Operational Excellence

• Support the Section Lead and Management in executing ad-hoc tasks, special projects, and operational initiatives.

• Assist in streamlining internal processes to enhance efficiency and service delivery.

REQUIREMENTS AND QUALIFICATIONS

• Diploma-qualified in Business Administration, Operations, or a related field
• Experienced — with at least 2 years in operations or administrative roles
• A great communicator — fluent in both English and Mandarin (essential for liaising with Mandarin-speaking stakeholders)
  
• Skilled in Microsoft Office (Word, Excel, PowerPoint) and confident in using digital tools
• Meticulous and proactive, with a keen eye for detail and a strong sense of initiative
• Holds a Class 3 driving licence (preferred but not mandatory)