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A leading company is seeking an Administrative Support Specialist to provide operational and administrative assistance. The role involves liaising with team members and vendors while demonstrating strong communication and organizational skills. This position offers excellent career growth opportunities and an engaging, collaborative work environment.
Responsibilities
1. Report to Managing Director
2. Work closely with Senior Operations Executive
3. Work closely with vendor's customer success rep for technical issues/glitches.
4. Direct to and liase with consultants for ask expert requests from mobile application.
5. Proficient in MS Excel to churn out reports for clients using the automated pre-built calculators.
6. Reponsive and contactable at all times.
7. Coordinate marketing events when required, including overseas arrangements.
8. Any other administrative duties assigned by managers and consultants i.e., taking
minutes in Zoom/Teams meetings in MS Word and facilitating Clients' technical issues
9. Conduct user acceptance testing (UAT) when required, e.g., in the event of application
updates to ensure smooth running of app with test script on excel.
10. Be prepared to be present at the office premises at least 03 days in the workweek and
attend all meetings and discussions, including on-site and off-site.
11. Be prepared to travel as part of ChangeLeader team, and to coordinate all
arrangements if the need requires
12. Team player and be able to work independently.
13. High attention to detail, and customer-oriented and able to demonstrate proficiency in Excel and MS Office Applications
14. Suggest improvements to operations flow every quarter
15. Demonstrated commitment to data-protection and client confidentiality and employee
accepts and agrees to such hiring, engagement, and employment, subject to the
general supervision and pursuant to the orders, advice, and direction of employer.
Qualifications: