Responsible for sales support, processing customers orders, materials sourcing and managing supply chain operations:
Purchasing and Order Processing Function
- Raise purchase orders to suppliers for stock replenishment as needed
- Process purchase orders and ensure timely and accurate order fulfilment
- Keep track of pending orders and update status to stakeholders
- Follow up delivery schedule and ensure on time delivery are met
- Liaise with overseas counterparts for order dispatch and order accuracy. Resolve discrepancies if there is in a correct and timely manner.
- Ensure materials ordered meets the minimum standards for remaining shelf life
- Verify order details, including product availability, pricing, and delivery terms
Logistics and Inventory Function
- Prepare and organize shipping documents required for export clearance, including Bill of Lading, packing list, shipping certificate, declaration, certificate of origin, and etc
- Monitor inventory levels and ensure stock availability for order fulfilment
- Communicate and liaise with various internal and external parties and freight forwarding companies on all import and export shipment/orders
- Assist with warehouse on logistics operations including receiving, inventory control and distribution of materials
- Liaise with logistics vendors to secure competitive shipping rates and ensure timely delivery of orders
Other Roles and Responsibilities
- Prepare weekly reports for internal stakeholders
- Assist in ad-hoc tasks as assigned by management, supporting sales and operational functions
- Participate in process improvement initiatives and provide feedback to management
Education/Experience/Skills:
- Minimum Diploma with 3 years of relevant work experience
- Customer oriented and ability to respond to different types of characters
- Good communication skills, strong attention to detail and problem-solving skills
- Resilient and able to work effectively under pressure
- A team player with high level of commitment and flexibility
- Ability to work independently with minimal supervision
- Strong computer skills with experience in Microsoft Office
- Detail-oriented with a high level of accuracy.
- Knowledge of shipping and logistics procedures, including customs clearance and international shipping regulations.
- Strong organizational and multitasking abilities
Language Proficiency:
- Proficient in English & Mandarin (read, spoken & written)