Operations Director

MYANMAR EDUWORK CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading consultancy in Singapore is seeking an Operation Director to drive business growth and digital innovation. The role involves overseeing business development, enhancing digital presence, and managing partnerships both locally and internationally. Ideal candidates will possess significant experience in operations or marketing within the education or consultancy sectors, and must demonstrate strong leadership skills. The position offers opportunities for regional travel and flexible work arrangements.

Benefits

Competitive salary + performance-based bonuses

Flexible work arrangement options

Opportunity to shape the growth of a high-impact consultancy

Regional travel and networking exposure

Qualifications

• 5+ years of experience in operations, business development, digital marketing, or eCommerce.
• Proficiency in Burmese (reading & writing) is mandatory.
• Proficiency in English or Japanese is a plus.

Responsibilities

• Develop and implement strategic plans for service growth.
• Oversee digital platform maintenance and manage social media presence.
• Negotiate and maintain relationships with vendors and partners.

Skills

Leadership

Communication

Project Management

Digital Marketing

Cultural Sensitivity

Education

Bachelor's degree in Business Administration, Marketing, or related field

Tools

WordPress

Shopify

Social Media Tools

Payment Gateways

Job description

About MEC

Myanmar Eduwork Consultancy (MEC) UEN: 202525362G is a trusted consultancy firm helping Myanmar nationals pursue educational and migration opportunities in Singapore, Japan, and beyond. We provide end-to-end support for Permanent Residency applications, school placements, job preparation, and business digitization services.

Job Summary

The Operation Director plays a strategic and executional role in driving MEC’s business growth, digital presence, and cross-border partnerships. This position oversees business development, digital platform maintenance, sales conversion pipelines, and multi-party collaborations, ensuring operational excellence and service innovation across all MEC offerings.

Key Responsibilities

Business Development & Sales

- Develop and implement strategic plans to grow MEC’s service offerings across markets.

- Drive lead generation, manage CRM pipelines, and ensure high conversion through end-to-end sales service.

- Identify and develop new service lines in response to market needs and industry trends.

Digital Channels & Marketing Operations

- Oversee creation, optimization, and maintenance of online platforms including MEC’s website, Atome integration, and other digital services.

- Manage and grow MEC’s presence across social media channels (Facebook, Instagram, TikTok, etc.).

- Collaborate with marketing teams/agencies to execute SEO/SEM campaigns and outreach strategies.

Vendor & Partnership Management

- Negotiate and maintain relationships with schools, agents, service providers, and strategic partners in Singapore and internationally (e.g., Japan, Thailand, Malaysia).

- Establish and nurture partnerships to expand MEC’s reach and service capabilities.

Operations & Public Relations Management

- Ensure operational workflows are smooth, scalable, and client-centric.

- Manage public relations activities, represent MEC in stakeholder discussions and regional events.

- Handle risk management, compliance, and process documentation in line with Singapore regulatory standards.

Requirements

- Bachelor's degree in Business Administration, Marketing, or related field.

- 5+ years of experience in operations, business development, digital marketing, or eCommerce, ideally in the education, migration, or consultancy industry.

- Strong understanding of digital platforms (WordPress, Shopify, Make, Ai tools, social media tools, payment gateways).

- Proven experience in partner/vendor management and contract negotiation.

- Excellent communication, leadership, and project management skills.

- Proficiency in Burmese in reading & writing is mandatory

- Proficiency in English or Japanese is a plus.

Preferred Traits

- Entrepreneurial mindset with ability to execute under minimal/no supervision.

- Cultural sensitivity and familiarity with regional (Myanmar, Singapore, Japan) market dynamics.

- Passion for education and migration services with a purpose-driven outlook.

Benefits

- Competitive salary + performance-based bonuses

- Flexible work arrangement options

- Opportunity to shape the growth of a high-impact consultancy

- Regional travel and networking exposure